COVID-19 Business Recovery Plans with Agoda Chinese (CN)/简体中文
COVID-19 Business Recovery Plans with Agoda Chinese (HK)/中文 (香港)
COVID-19 Business Recovery Plans with Agoda Chinese (TW)/繁體中文
COVID-19 Business Recovery Plans with Agoda Japanese/日本語
COVID-19 Business Recovery Plans with Agoda Korean/한국어(대한민국)
COVID-19 Business Recovery Plans with Agoda Thai/ไทย


Wondering how you can recover your business during/post-COVID-19 outbreak? This article will provide you with ways to boost your bookings with Agoda during this unprecedented time.


Read Through Agoda’s Approach on COVID-19 Outbreak

We have been closely monitoring the Coronavirus updates and latest official travel advice to assess the impact on our customers and partners. COVID-19 has caught everyone off-guard and Agoda would like to be transparent on our approach for our properties and customers during this outbreak.

Please read through our approach here. This article is also available in Arabic, French, German, Indonesian, Japanese, Korean, Malay, Thai Spanish and Chinese.


Sign Up for Agoda EasyCancel Campaign

Agoda EasyCancel campaign has been specially designed to combat COVID-19 business interruptions. Given the current COVID-19 crisis, our data indicate a willing segment of travelers who are looking to book but are reluctant because of uncertainty around future travel restrictions.

EasyCancel feature allows properties to offer free cancellation up to 24 hours before check-in on all existing bookings and future bookings made for stay dates up to August 31st, 2020.

Read more on EasyCancel Campaign here.


Add Hygiene-Friendly Room & Property Facilities

In response to the COVID-19 outbreak, we have added several facilities on YCS which could potentially attract bookings during/post-COVID-19 to your property. These facilities are available to be added on Room-level or Property-level.

Room-level Facilities (Settings > Room Setup > Benefits)

  • Daily Disinfection
  • Exterior Corridor
  • Individual Air-Conditioning
  • Video Streaming Service

Property-level Facilities (Settings > Property Settings > Facilities > Property Services)

  • All-inclusive meals
  • Body thermometer
  • Contactless check in-out
  • Couples only
  • Daily disinfection
  • Doctor/Nurse on-call
  • Exterior corridor
  • First aid kit
  • Food delivery
  • Free face masks
  • Hand sanitizer
  • hygiene certification
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature Check for guests and staff

Read the article on how to add property facilities.


Add Property Notes

If your property is having any special regulations or restrictions following COVID-19 outbreak, reach out to our team to add these regulations or restrictions on your property page on Agoda. This increases the transparency of the property policy and may contribute to guests’ decision to book for your property.

Read the article on the requirements to add these notice for your property.


Sign Up for Agoda Programs to Boost your Property Ranking

Agoda has many different programs ready for you to Boost your Property Ranking. According to our data, 90% of bookings happen on the first search result page.

Read on our different program’s features to enhance your property ranking on Agoda search page.