本文包含重要信息,適用於您的酒店庫存目前作為檢疫酒店喺香港出售。

 

乜嘢係隔離酒店?

成為檢疫酒店意味住您的酒店將接受來自國外嘅外國客,並喺佢哋抵達香港時進行檢疫

請注意,Agoda將就規格和要求與香港政府進行協調,本文中嘅信息可能會更改或更新。

Agoda將協助您為酒店提供潛在檢疫客人的曝光。

從2021年1月起,檢疫酒店將透過Agoda網站上嘅特別連結展示。

 

客戶如何搜索檢疫酒店?

Agoda將喺我哋嘅網站上有一個特殊嘅漏斗嚟顯示檢疫酒店。 意味住,目前作為檢疫酒店提供嘅所有酒店都將喺客戶可見嘅情況下,视供應情況同其他條款和條件而定。

 

目前對檢疫預訂有咩要求?

套餐詳情:將為客戶提供一系列套餐。 標準要求如下:

目前,套餐必須提供:

  • 21晚或14晚最少 停留(隔離期)
  • 停留時間由政府同Agoda確認,客戶必須遵循呢啲準則
  • 所需停留時間取決於客戶原產國
  • 請參閱香港政府https://www.coronavirus.gov.hk/eng/high-risk-places.html 維持嘅以下條文
  • 每日3餐
  • 政府由機場到酒店嘅接送
  • COVID-19測試通常喺住宿嘅第12日、第19日或第20日進行
  • 如有需要,可轉院

套餐中可能包含額外的優惠,如免費迎賓迷你吧(不含酒精)、瑜伽墊或健身材料、額外餐點(如 下午茶)、免費諮詢醫生以及其他讓您的客人更舒適的檢疫用品。

 

檢疫預訂嘅預訂流程

請務必注意,確認檢疫預訂需要額外的步驟。 香港政府應該有向你通報有關要求。

收到預訂後,Agoda要求您:

1.查看所有預訂詳情,確認您可以接待客人。

2.確認之後,請單擊優惠券上嘅綠色確認預訂按鈕。

3.請提前與客戶溝通任何限制,例如唔允許前往公共區域、接受食品遞送或訪客或離開房間。

重要注意事項: 由於呢啲預訂需附加條件,Agoda CEG部門將在客戶入住前3天與你聯繫,以確認客房供應情況,並且已收到所需文件。

 

經常問的問題

我喺邊度可以搵到更多細節?

請查閱香港政府控制嘅網站,了解有關檢疫酒店嘅資源https://www.coronavirus.gov.hk/eng/index.html

 

如果檢疫酒店無法履行預訂,會發生乜嘢情況?

請把客戶轉移到另一家檢疫酒店:

  • 如果搬遷嘅酒店有更平嘅套餐,酒店必須退還差額
  • 如果搬遷嘅酒店有更昂貴嘅套餐,客戶將唔支付額外嘅金額
  • 如果你無法搬遷,則Agoda將搵到最接近 嘅價錢套餐 ,酒店將支付差價(如果有)

 

我可以畀我嘅客提供稅務發票呀?

是的,您可以向客人提供稅務發票。

 

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