You can set up and edit your cancellation fee waivers via the Agoda YCS extranet. This will save you time when guests make special requests for cancellations. Once logged in, follow these steps:
- Go to Property
- Select Cancellation Policy
- Update Cancellation Fee Waiver Settings by clicking on Change Settings
- Click Save
Contact us
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
Read this article in other languages
How do I set up cancellation fee waivers? Chinese (CN)/简体中文
How do I set up cancellation fee waivers? Chinese (HK)/中文 (香港)
How do I set up cancellation fee waivers? Chinese (TW)/繁體中文
How do I set up cancellation fee waivers? Japanese/日本語
How do I set up cancellation fee waivers? Korean/한국어(대한민국)
How do I set up cancellation fee waivers? Thai/ไทย
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