您可能在訂單頁上看過一則通知,或收到過Agoda團隊發來的消息,請您「確認已得知這筆預訂」。這篇文章將解釋「確認已得知訂單」的邏輯,以及您該如何進行相關操作。  

為什麼需要確認得知訂單? 

Agoda的訂單均即時確認。「確認得知訂單」這一步驟可幫助Agoda確認住宿方了解新的訂單已建立。如要確認收到訂單,我們的合作夥伴應明確表示已收到訂單。  

  

不採取任何行動確認得知訂單並不代表訂單未被確認。住宿仍需履行訂單,並接待客人入住。  

  

如何確認得知訂單? 

如需確認得知來自Agoda的訂單,請按照以下步驟操作: 

  1. 登入YCS 
  2. 點擊「管理預訂」>「查看訂單 
  3. 設定相關條件並點擊「搜尋 

      4. 點擊「尚未回覆得知預訂」標籤後,一個視窗將彈出,請您輸入得知預訂編號: 

  

重要資訊 

  • 此編號可以是貴住宿預訂部門使用的內部代碼,亦可是能幫助您在自己的系統中識別本訂單的相關注釋、詞語或編號。 
  • 小撇步:您可以輸入房號、預訂代理名稱等資訊。 

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