本文概述了哪些设施对今天在 Agoda 上预订的预订者最为重要。通过了解当前旅客的优先顺序,您可以设计或改善您的房产以满足这些需求并吸引更多预订。

 

大多数客人寻找的设施

随着每天数以百万计的旅客访问和预订Agoda的网站和应用程序,我们已经获得了大量的数据,可以告诉我们很多关于哪些类型的物业被预订最多。

根据我们的数据,为旅客提供的最重要的设施如下。确保您的财产提供全部或大部分!

 

快速 + 免费 Wi-Fi 访问

无论是出差还是度假,对大多数现代旅行者来说,有效的 wi-fi 都是最重要的。与亲人保持联系、上传和下载工作以及访问社交媒体和新闻非常重要,因此糟糕的 Wi-Fi 是负面评论的最大原因之一。旅行者还使用互联网来研究他们第二天的旅行或旅行时的膳食。

  • 当每位客人都连接到网络时,Wi-Fi 应该非常快,即使在酒店最大容量下也能完美地工作。您的系统需要扩展以处理满容量或更多 – 例如,当您与可能甚至不住在您的房间的客人举行活动时。
  • 信号必须在所有公共区域以及所有客房中发出,无论它们位于一楼还是酒店顶层。旅行者现在使用社交媒体网络进行视频通话和电话,并可能在您酒店周围移动,同时这样做。在宝贵时间丢弃信号或呼叫会造成糟糕的客人体验。
  • Wi-Fi 应该免费给那些在您的餐厅吃饭的人,即使他们住在房间里。

 

免费早餐

早餐不仅是一天中最重要的一餐,而且是客人入住酒店时最重要的服务之一,因为它节省了他们宝贵的旅行时间和精力。

考虑为客人提供免费早餐,使其尽可能美味多样。即使您需要稍微提高房价以支付您的成本,免费早餐的感知价值通常也高于稍微便宜一点的房间。

 

健康设施

健康旅行,或与追求维持或提高个人福祉相关的旅行,是一个快速增长的细分市场,为旅游业创造了 6,390 亿美元。

随着越来越多的消费者将健康作为其价值体系的一部分,他们将越来越多地通过整体健康视角过滤他们的旅行体验。在旅行时,他们希望放松,但也能够保持他们的日常生活,这可能需要某些设施:

  • 游泳池或健身中心等健身设施。
  • 放松和美容设施,如按摩、水疗、沙龙或桑拿。
  • 心灵和身体设施,如瑜伽室或安静冥想的空间。
  • 健康饮食食品选项,如纯素、无麸质、低糖或植物性食物。
  • 生态和冒险活动,如冲浪课程、划独木舟、滑雪、徒步旅行或其他与当地环境互动的活动。

为了帮助您推广您的产品,您提供的主要健康活动将在您的财产名称下突出显示在Agoda属性页面上。

*全球健康旅游经济全球健康研究所研究

 

智能娱乐设备

  • 智能电视:Netflix和其他数字平台已经成为世界大部分地区的日常习惯,尤其是千禧一代。允许客人连接他们的设备,观看其余的电影,他们开始观看在他们的飞行或赶上他们最喜欢的系列的最新一集是一个加号。确保您的电视有内置的应用程序,如 Netflix,或 HDMI 和 USB 端口,允许客人从他们的笔记本电脑或 USB 驱动器播放自己的内容。
  • 蓝牙扬声器允许客人使用 iTunes 或 Spotify 或其他音乐服务从智能手机连接到他们的播放列表。通过允许客人创造自己的音乐氛围,他们可以定制他们的住宿。确保您的 Wi-Fi 能够同时使用音乐流媒体服务处理许多客人!

 

室内餐饮

  • 咖啡/茶壶:从舒适的房间为客人提供一杯优质咖啡,开始新的一天,而不必通过客房服务订购。对于一个真正的精品触摸,一个圆滑的胶囊浓缩咖啡机增加了一个质量的印象,每天提供一定数量的免费胶囊。成本较低的选择是提供滴咖啡机,或只是热水制造商,可以倒在一份咖啡滴包。无论您做什么,不要只提供速溶咖啡包。对于大多数喝咖啡的人来说,速溶咖啡太令人不快了,他们宁愿一无所有。

 

清洁设施

由于 2020 年 COVID-19 大流行,优先考虑清洁已成为每个人的”新常态”出行方式。客人在预订酒店之前,希望了解您采取的清洁措施。

为了提高客人在预订时对酒店的信心,您应在酒店提供清洁和卫生设施,这些设施可以在酒店内容中突出显示。

 

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