Who is Agoda?
Agoda is bridging the world through travel for millions of customers across the globe.
Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 4.5 million vacation rentals and hotels worldwide. Our web and mobile products provide a first-rate reservation service in 39 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers.
Agoda employs over 6,900 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter.
At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.
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Understanding an “OTA”
Partner Help
Who is Agoda?
ID Upload Restrictions for DSA Compliance of Individual Traders
How do I manage an accidental campaign activation?
How can properties in Japan issue a tax invoice?
How do I manage Agoda Boost Campaigns?
How do I create an Agoda Boost Campaign?
VAT Implication for Turkish Properties
What is the Analytics Center?
Wie kann ich den Namen meiner Unterkunft ändern?
Wie kann ich meine Preise ändern?
What is Occupancy Model Display Setting?
How do I manage my Channel Manager connection?
Introduction to Property Collect
Kontaktieren Sie uns, um Unterstützung zu erhalten
How do I end my partnership with Agoda?
Wie ziehe ich Zahlungen per eCard ein?
What changes were implemented with Israel’s VAT implementation after 16 October 2023?
Where you can reach us
How do I manage user access for my property using the YCS User Management tool?
How can I improve my room photos’ Content Score?
How do I improve the Content Score for my “Property Image Coverage” photos?
Was sind die verschiedenen Zahlungsmethoden und wie funktionieren sie?
How do I manage credit card payments for Property Collect bookings?
Malaysian Tourism Tax FAQs
Commercial Statements and Common Inquiries
How do I update the property address and location?
Wie melde ich einen falschen Buchungsbetrag?
Einführung in „Einzug durch die Unterkunft ohne Kreditkartengarantie“
How to get more guest reviews?
What is ePass?
How to manage my photos?
Singapore Properties Only – Tax/Invoicing Model Change
How do I manage additional fees (surcharges)?
How do I set up a cancellation policy?
How do I manage my star rating?
VAT Implication for Thailand Properties
How do I update my property’s bank account in Japan?
Which photos do I need for my property?
Why is my availability reopened (Auto Top-up)?
What are the facilities most guests look for nowadays?
Understanding Geographical Based Content
Updating Health & Safety faciltities
How do I take better photos of my property?
How do I respond to booking inquires?
How do I complete my Property Photos?
Wie füge ich Ankündigungen oder Unterkunftsrichtlinien hinzu?
How can I report transfer of ownership?
Cleanliness measures for your property
YCS App – Messaging Guest & Responding to Review
YCS App – Manage your promotion
YCS App – Find your property
YCS App – Manage rate and availability
YCS App – Your listing dashboard
YCS App – Introduction
Where do I get the Property Collect booking statement?
How do I identify Property Collect bookings?
How do I request a new credit card from the guest?
How do I view the guest’s credit card?
Tips on finding and choosing your room name
Wie berechne ich meinen Basispreis?
Making Your Property Stand Out with Content
Where do I see the commission amount for Property Collect?
How do I verify Property Collect bookings?
How can I change my tax setting?
How do I handle overcharges for payments via ePass?
What should I do if I can’t accommodate a Property Collect booking?
How do I sign my contract?
Proactive Date Amendment Fee Waiver Manual
Proactive Cancellation Fee Waiver Manual
What is the account verification form?
How do I complete my Rates & Allotments?
Wie kann ich Zahlungen per Banküberweisung einziehen?
Introduction to our Agoda Partner Programs
Wie steigere ich den Umsatz und die Sichtbarkeit meiner Unterkunft?
Kann beantragen, dass eine Bewertung entfernt wird?
What is an OTA?
Why is content important?
What are property partners saying about the Agoda Growth Program?
How can I use the Advance Guarantee Program (AGP)?
Was soll ich tun, wenn ich eine Zahlung nicht abbuchen kann?
Where can I view my contract and terms and conditions?
How can I tag my photos?
How can I update my facilities?
How do I handle Property Collect payments?
Can I make changes to my parking policies?
How do I create basic rate plans?
How do I set up room occupancy and rules regarding children at my property?
How can I set up a minimum or maximum length of stay restriction?
Understanding the front end
Everything you need to know about guest reviews
Wie kann ich ein Konto erstellen und mich bei YCS anmelden?
What should I do if I can’t accommodate a guest?
What is room mapping, and how can I get started?
What facilities attracts today’s travelers?
Tips for Success
