Tôi có thể làm gì nếu khách không đến (vắng mặt)?
Bài viết này sẽ giải thích cách báo cáo trường hợp vắng mặt và cách thu tiền với các đơn đặt phòng này.
What is Easy Cancel?
EasyCancel allows properties to offer free cancellation up to 24 hours before check-in on all existing and future bookings made during the activation period.
How do I set up a cancellation policy?
This article will outline the information of how to setup cancellation policy on YCS.
How do I complete my Cancellation Policy?
In this section, you find information about how to set up cancellation policies in the EC360 Dashboard
Proactive Date Amendment Fee Waiver Manual
The Proactive Date Amendment Fee Waiver tool allows you to preselect your property’s policy on allowing date amendment (if any).
Proactive Cancellation Fee Waiver Manual
This article will outline the Proactive Cancellation Fee Waiver, which allows you to pre-select the policies under which your property waives the cancellation fee (if applicable). Not all [...]
How do I set up cancellation fee waivers?
You can set up and edit your cancellation fee waivers via the Agoda YCS extranet. This will save you time when guests make special requests for cancellations.
