本文介绍影响订单金额的因素,以及如何向我们报告错误金额。

影响订单金额的因素:

以下是一些影响订单金额的常见因素。您可以在已注册电子邮箱收到的订单确认信中找到更多相关信息。

  • 客人使用的优惠码
  • 您为客人设置的促销优惠
  • 渠道折扣(如 Agoda 专属优惠或 VIP 折扣)
  • 订单应用的取消政策
  • 税费及附加费

您可参考下方截图红色高亮显示的部分,查看价格详情。欲了解更多信息,请参考一篇文章带您全面了解订单相关问题

如何对订单金额提出异议

若您想对订单提出异议,请按照以下步骤报告:

  1. 前往 YCS > 财务 > 当前交易
  2. 在订单金额错误的栏下勾选异议
  3. 从下拉列表中选择原因。
  4. 备注栏下填写更多信息,以便我们调查。
  5. 点击保存即可提交。

提交异议后,相应金额会从可收款项中移除。此外,我们的团队会收到通知,以审核金额计算。我们的财务部门会在 5 个工作日内联系您。

若您在当前交易中看到错误的金额或订单,请不要勾选该栏,并耐心等待这些项目完成审核。

如果您想报告客人未按预订日期入住,请不要使用此功能;参考本文以获取更多信息。

Was this article helpful?

%

%

Thanks for your feedback!

We're happy to hear that! Please tell us more.
Sorry about that. Could you tell us why?

Recommended reads

Agoda’s Eco Deals Survey: 4 in 5 travelers care about more sustainable travel

Agoda’s Eco Deals Survey: 4 in 5 travelers care about more sustainable travel

Agoda’s Eco Deals Survey: 4 in 5 travelers ...

Agoda’s Eco Deals Survey: 4 in 5 travelers care about more sustainable travel As travelers venture to explore new horizons, they are increasingly mindful of the potential impact of their choices. According to a survey conducted by digital travel platform Agoda, 77% of travelers care about more sustainable travel. Respondents highlighted that financial incentives, the […]

Agoda’s Eco Deals Survey: 4 in 5 travelers care about more sustainable travel As travelers venture ...

Agoda, United States Agency for International Development (USAID), and Global Sustainable Tourism Council (GSTC) collaborate for Hotel Sustainability Training in Jaipur

Agoda, United States Agency for International Development (USAID), and Global Sustainable Tourism Council (GSTC) collaborate for Hotel Sustainability Training in Jaipur

Agoda, United States Agency for International ...

Agoda, United States Agency for International Development (USAID), and Global Sustainable Tourism Council (GSTC) collaborate for Hotel Sustainability Training in Jaipur     Digital travel platform Agoda collaborated with the United States Agency for International Development (USAID) and the Global Sustainable Tourism Council (GSTC) to organize a Hotel Sustainability Training for industry professionals from 28 […]

Agoda, United States Agency for International Development (USAID), and Global Sustainable Tourism Co ...

Agoda, USAID, and GSTC conducted sustainability training for Nepal’s hotel industry

Agoda, USAID, and GSTC conducted sustainability training for Nepal’s hotel industry

Agoda, USAID, and GSTC conducted sustainabili ...

Agoda, USAID, and GSTC conducted sustainability training for Nepal’s hotel industry   Digital travel platform Agoda organized a Hotel Sustainability Training for industry professionals with the United States Agency for International Development (USAID) and the Global Sustainable Tourism Council (GSTC) on May 30 and 31, 2024. This two-day training, held for the first time in […]

Agoda, USAID, and GSTC conducted sustainability training for Nepal’s hotel industry   Dig ...

Agoda, GSTC, and USAID partner to champion sustainability education for hotels in Asia

Agoda, GSTC, and USAID partner to champion sustainability education for hotels in Asia

Agoda, GSTC, and USAID partner to champion su ...

Agoda, GSTC, and USAID partner to champion sustainability education for hotels in Asia (left to right): Dr. Bryan Byrne, USAID/India Development Partnerships and Innovations Office, Director; Mr. Omri Morgenshtern, CEO, Agoda; Mr. CB Ramkumar, Vice Chair, GSTC.   Digital travel platform Agoda, the Global Sustainable Tourism Council (GSTC), and the United States Agency for International […]

Agoda, GSTC, and USAID partner to champion sustainability education for hotels in Asia (left to righ ...

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across ...

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuket, Hong Kong, Seoul and Tokyo

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuke ...

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Live ...

Thank you for joining us for industry insights from Agoda’s leaders!

Thank you for joining us for industry insights from Agoda’s leaders!

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night & ...

There is no excerpt because this is a protected post.

There is no excerpt because this is a protected post.

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session̵ ...

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda Manila hosts 'Coffee Session' for Growth Team Partners