你可能在訂單頁見過一條通知,或收到過Agoda團隊發來的訊息,請你「獲悉你的訂單」。這篇文章將解釋獲悉訂單的邏輯,以及你可如何進行相關操作。  

為什麼需要獲悉訂單? 

Agoda的訂單均即時確認。獲悉訂單這一步驟可幫助Agoda確認,住宿方了解到新訂單已被建立。如需獲悉收到訂單,我們的合作夥伴應明確表示確認收到訂單。  

  

不採取任何行動獲悉訂單,並不意味著訂單未被確認。住宿仍需履行訂單,接待客人入住。  

  

如何獲悉訂單? 

如需獲悉來自Agoda的訂單,請按照以下步驟操作: 

  1. 登入至YCS 
  2. 點擊「預訂」>「查看預訂 
  3. 設定相關條件並點擊搜尋 

      4. 點擊「尚未獲悉」標籤後,一個窗口將彈出,讓你輸入獲悉確認編號: 

  

重要資訊 

  • 此編號可以是貴住宿預訂部門使用的內部代碼,亦可是能幫助你在自己的系統中識別本訂單之相關備註、詞語或編號。 
  • 小貼士:你可以輸入房號、預訂代理名稱等資訊。 

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