請注意,本文提供的資訊專為我們的住宿服務團隊而設,該團隊負責為我們業務合作夥伴提供協助。 客人應直接聯絡Agoda客服團隊,以避免重新轉介並導致回覆延遲。 客人可前往專屬的 說明中心,包含全面的資源助他們有效管理訂單,客人亦可透過首選語言獲取客戶支援。

在YCS傳送訊息給我們

為解決你的疑問,我們建議你按照以下步驟,在YCS上探索更多資源。

  1. 前往YCS,點擊頁面右下角的「需要幫手?」按鈕: 帶有白色文字的藍色矩形__描述-自動生成-1
  2. 請按需要點擊最適合的選項。
  3. 對話框將會提供與你查詢相關的合作夥伴中心文章。 請參閱建議文章以解決你的疑問。
    • 如問題已透過建議文章解決,請點擊「是,問題已解決」
    • 如建議文章未能解決你的問題,請點擊「聯絡Agoda」>> 提交請求與我們聯絡。
      1. 在提供的欄位中詳細解釋你的問題,然後按「提交」。
      2. 我們會在問題解決後,或需要更多資訊時,透過電郵或電話與你聯絡。

手機螢幕截圖__描述自動生成

探索Agoda合作夥伴中心

Agoda合作夥伴中心旨在為我們的合作夥伴提供豐富資源。

  • 按此利用關鍵字搜尋你有興趣的文章主題: 搜尋引擎的螢幕截圖__描述-自動產生-1024x424
  • 按此瀏覽合作夥伴中心的教學及小貼士 (按主題分類): 網頁的螢幕截圖__描述-自動產生-1024x735

以電話聯絡我們

如果你對住宿或我們的合作上有急切的問題,請致電聯絡我們。 請按照以下步驟,查找要撥打的專屬電話號碼:

  • 前往YCS,點擊頁面右下角的「需要幫手?」按鈕: 帶有白色文字的藍色矩形__描述-自動產生-1-150x54
  • 對話框將為你提供建議的電話號碼。
  • 或者,如果你無法前往YCS,你可在這裡查找所屬地區的電話號碼。

訂單相關的協助

有關訂單修改、取消、聯絡顧客、退款等相關事宜,請發送電郵至biz@agoda.com,並提供你的Agoda預訂編號。

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