為了透過信用卡擔保預訂,幫助你確保住宿收款模式下的付款,我們為你提供了一組功能來驗證客人的支付卡。這些功能可在YCS外聯網(預訂> 查看預訂)的預訂概要頁面上找到。你可採取的操作選擇取決於特定的順序和直至入住前的時間。  

如何驗證客人信用卡詳情?  

「住宿收款」訂單確認後,你就可以進行第一步驟 – 驗證客人提供的信用卡資訊是否有效。點擊「查看信用卡資料」(1) 會立即回傳結果,並根據結果提供其他查詢功能。  

你可以在訂單完成後至入住日期後24小時使用此功能。 

  • 若驗證通過 (2),你可以點擊「查看客人信用卡詳情」。  
  • 若驗證未通過 (3),你會看到「查看客人信用卡詳情」和「要求提供另一信用卡」兩個按鈕。  

常見問答 

我為什麼要檢查客人的信用卡是否有效? 

信用卡通過驗證的客人取消率較低。若客人取消訂單,且需收取消費用,取消費用通常可以直接從信用卡扣除(但無法保證)。此功能可以在客人入住前確保訂單安全可信。 

 

「查看信用卡資料」功能什麼時候可以使用? 

此功能適用於信用卡驗證的「住宿收款」訂單,從訂單完成起至入住日期後24小時皆可使用此功能。 

 

如果客人的信用卡無效怎麼辦? 

如果信用卡沒有通過第一步驗證,你可以要求客人提供新的信用卡,或是透過YCS訊息聯絡客人。 

 

我需要先檢查客人的信用卡資料,再要求客人提供其他信用卡嗎? 

不需要,如果信用卡沒有通過驗證,你可以直接要求客人提供新的信用卡。  

 

為什麼「查看信用卡資料」按鈕按不了? 

此功能只能使用一次。點擊之後就無法再按。此外,在上述規定時間之外也無法使用此功能。  

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