Agoda安心取消計劃適用於所有住宿現有和將來的訂單,若顧客預訂指定日期入住,住宿可提供直至入住前24小時免費取消預訂。

 

 

推廣活動優點:

  • 參與活動的住宿將在Agoda頁面上顯示安心取消徽章。
  • 安心取消方案保證旅客的任何現有及未來訂單在入住日期24小時前都可以免費取消。
  • 安心取消方案有助於減少住宿因疫情而須處理取消的工作量。
  • 和嚴格的取消政策相比,安心取消方案能吸引更多訂單。

 

政策變更:

除了無限期延長方案之外,我們也會視其他訂房平台的彈性取消政策同步調整Agoda相關政策,並讓旅客更容易理解政策內容。

  • 原本的免費取消期限是入住日期2天前的23:59 (舉例來說,如果入住日期為2020年12月3日,則顧客可以在2020年12月1日23:59前免費取消)。
  • 方案的免費取消期限將改為入住前1天 (如果入住日期為2020年12月3日,則顧客可以在2020年12月2日23:59前免費取消)。

取消政策已於2020年1月4日起生效。

 

Agoda安心取消徽章

為推廣你的住宿,並提升住宿在Agoda上的曝光度,Agoda將在所有參與活動的住宿頁面上顯示「安心取消」徽章。

徽章將顯示如下:

 

按照下方簡單步驟操作,即可參與安心取消方案

參與安心取消方案非常簡單,若你同意參與,只要從以下選項中擇一即可!

 

選項1:查看電郵

若你的住宿收到Agoda電郵,主旨為:【誠意推薦】Agoda安心取消為夥伴和顧客提供支援,你可以點擊電郵中的連結參與。

選項2:透過YCS參與

若你沒有收到任何電郵,我們也會透過YCS發送邀請給你。你會在YCS上看見此彈出式視窗,點擊按鈕即可參與。

選項3:聯絡我們的團隊

你可以直接聯絡認識的相關個人,如你的Agoda市場經理等。

你也可以在YCS上點擊「小幫手」,以聯絡支援團隊,他們將幫助你參與。

 

常見問答

2020年1月4日起,取消政策改為入住日期1天前可免費取消,原本的訂單也會隨之更改取消政策嗎?

不會,僅2020年1月4日起預訂的訂單適用入住日期1天前免費取消的政策。

 

我想參與安心取消方案,但想限定部分房型和日期。有可能嗎?

很抱歉,此推廣活動無法提供此選項。你可以直接在YCS上設定不同取消政策,但住宿不會顯示安心取消徽章,因為不符合活動的條件。

 

我沒有收到安心取消方案的邀請郵件,該怎麼做?

你可於YCS主選單上找到邀請,也可以使用「需要幫助?」按鈕給我們發送電郵。

 

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