숙소에 요금 지불 방식 – 신용카드 보증 필요 예약의 안전한 결제를 위해 당사는 신용카드의 유효성을 확인하는 기능을 제공합니다. 이 기능은 YCS 내 예약 정보 페이지(예약 > 예약 보기)에서 확인할 수 있습니다. 해당 기능은 특정 순서 및 체크인 특정 시간 전에 기반해 이용 가능합니다.  

투숙객에게 새로운 카드 정보를 요청하려면 어떻게 해야 하나요?  

투숙객의 신용카드 인증이 실패하거나 카드 정보 확인 시 카드 정보가 유효하지 않은 경우, 투숙객에게 새로운 신용카드를 요청할 수 있습니다. (1)’새로운 신용카드 요청하기’를 클릭하면 투숙객에게 보안 웹 링크가 있는 이메일이 전송되며 투숙객은 결제를 위한 새로운 신용카드 정보를 제공해야 합니다. 투숙객이 새로운 카드 정보를 입력하면 숙소로 알림 이메일이 전송되며 해당 정보를 YCS에서 확인할 수 있습니다.  

해당 서비스는 체크인 날짜 24시간 후까지 유효합니다.  

투숙객은 새로운 결제 정보를 제공할 수 있도록 최대 48시간이 주어집니다.  

자주 묻는 질문 (FAQ) 

투숙객이 새로운 신용카드 정보를 제공하지 않거나 새로운 신용카드가 유효하지 않은 경우 어떻게 해야 하나요?  

YCS에서 이용할 수 있는 아고다 메시지 서비스를 통해 투숙객에게 연락할 수 있습니다투숙객이 허용된 시간(보통 48시간) 내에 새로운 카드 정보를 입력하지 않은 경우 상황에 따라 숙소에서 예약 취소를 요청할 수도 있습니다 

 

전화나 이메일로 투숙객에게 신용카드 정보를 요청할 수 있나요? 

아니요, 해당 YCS 기능의 보안 링크를 통해서만 안전하게 신용카드 정보를 요청해야 합니다.  

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