일부 지역 또는 통화의 경우, 은행 송금 (전신 송금)을 이용할 수 없다는 점 유의하시기 바랍니다.
How do I set up my bank account?
In order to set up your bank account, you will first need to ensure that your payment method is set to bank transfer in your Property settings. If you have previously selected a different payment method, the pages mentioned below may not be visible on your YCS account. For instructions on how to change your payment method, please refer to: What are the different payment methods and how do they work?
- Go to YCS >> Finance >> My Payment Accounts.
- Click Create to open the bank account form.
- Complete the form in English and click Save. Please ensure your account is compliant with both the bank account requirements and the specific requirements for each country, as provided in the following section.
- Click Choose File to upload the required documents:
- Proof of bank account ownership (bank book, online statement, bank statement, or canceled cheque), showing the bank account name and number.
- Government-issued ID, matching the account holder’s name (ONLY for personal accounts).
- For examples of valid documents, please refer to this file.
- After submission, the status will show as Pending until our approval, which will be communicated via email within 5 business days. We are unable to expedite the review process.
- If the status remains unchanged after 5 business days, please contact us for further assistance by accessing YCS and clicking the Need Help button in the bottom right corner of the page:
- Once approved, you can begin to settle your payments.
- For a detailed guide on settling payments, please refer to: How do I charge payments via bank transfer?
- Please note that any subsequent changes to your bank account details will revert the status to Pending, requiring an additional 5 business days for processing.
Bank account requirements
When setting up your bank account, please be aware of the following requirements:
- Required Documents:
- Proof of bank account ownership, such as a bank book, online statement, or bank statement. Fund transfer and ATM slips are not accepted. For personal accounts, include a government-issued ID matching the account holder’s name. For examples of valid documents, please refer to this file
- Ensure the account holder’s name, account name, and bank name are clearly visible on all supporting documents. For corporate accounts, the account holder’s name should be under the corporate name.
- Supporting documents in your local language are accepted. If available, you may also submit bank statements in English.
- Note: Please protect sensitive data like credit card information and passwords. Avoid sharing such information via email or unsecured channels.
- Character Restrictions:
- Only use English alphabetical letters and numbers (0-9).
- Avoid special characters such as =! ” $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @.
- If your bank details include “&”, replace it with “and” (except for specific cases in China and Japan).
- Account Name:
- The Bank Account Name in YCS must match the name on your supporting documents.
- YCS bank account form:
Field Name | Description |
Bank location | Country where the bank is located. For properties located in any of the following countries, the associated bank account must also be located within that same country:
|
Local Beneficiary Name | The name you have provided in your supporting documents, in your local language. |
Account holder or beneficiary name | The name of the account holder, as written in your supporting documents. |
Account holder or beneficiary address | The address of the account holder, as written in your supporting documents. |
Bank Account Name | The name of the account holder, as written in your supporting documents. |
Bank Account No. | The number associated with the account holder, as written in your supporting documents. |
Swift code | An 8-11-character code that identifies banks worldwide, for example: ASCBVNVX. Contact your bank to request their SWIFT code. |
IBAN No. | Codes that identify bank accounts internationally; IBAN should start with country code, followed by a number, for example: GB12345678912345678912. Contact your bank to request their IBAN code. |
Bank Name | Name of the beneficiary bank. |
Local Bank Name | Name of the beneficiary bank and branch written in local language/characters. |
Bank code | A unique identification code for a particular bank. |
Branch code | A unique identification code for a particular bank branch. |
Bank Account Type | Type of bank account. Please check your bank passbook or contact your bank to confirm your account type. |
Currency | National currency that this account can receive. |
Bank Address | Physical address of the bank. |
Status | Approved – The bank account is approved. |
Rejected – The bank account has been rejected and we have sent you an email with additional details. | |
Pending – The bank account information has been received and is pending review by Agoda’s finance team. |
- Specific requirements for each country:
Country | Field Name | Specific Mandatory Requirement |
Australia | Branch code | 6 digits, for example: 123456 |
Account number | Must exclude BSB code | |
China | Local Bank Name | Bank and branch name in Chinese |
Local Beneficiary Name | Beneficiary name in Chinese | |
Account holder or beneficiary address | Must be filled in, 2 lines: Line 1: Building number, road, district (30-35 digits) Line 2: City, Province, Country (30-35 digits) |
|
India | IFSC | 11 digits and in capital letters only, for example: HDFC1234567 |
Swift code | *Required only if the property currency is USD | |
Indonesia | Bank account name | Must match the name registered with the bank |
Japan | Account number | 7 digits, for example: 0012345 |
Bank code | 4 digits, for example: 1234 | |
Branch code | 3 digits, forf example: 123 | |
Local beneficiary name | 1. Uppercase only. 2. Must match the name registered with the bank and in half-width Katakana. (If registered in English, please provide the English name using only uppercase letters) 3. Use hyphen (-) from English keyboard. 4. Use legal abbreviation terms, such as カ |
|
Bank Account Type | Savings or “Current” only (must match the bank book) | |
Philippines | Account holder or beneficiary address | Must be filled in, 3 lines: Line 1: Room No./Office Name, Building Name/House No., Street, Subdivision/Barangay Line 2: District, Town, City Name Line 3: Province and ZIP/Postal Code |
Russia | Bank code | RU+ Bank’s BIK code, for example: RU123456789 |
Account holder or beneficiary address | For Line 3: Input hotel KPP code for corporate; format as KPP+code, for example: KPP123456789 Input hotel INN code for individual; format as INN+code, for example: INN123456789012 |
|
Singapore | Swift code | Must be in 11-digit format, for example: DBSSSGSGXXX |
Thailand | Bank code | 7 digits (bank code will pop up automatically based on the bank name selected) |
은행 계좌가 승인 거부된 경우 어떻게 해야 하나요?
은행 계좌 양식과 증빙 서류 제출 후에는 재무팀에서 승인 여부를 검토합니다. 승인이 거부되는 경우, 이메일을 통해 해당 건에 대한 구체적인 정보를 알려드립니다. 일반적인 승인 거부 사유:
- 사용될 수 없는 문자가 입력된 경우: 자세한 정보는 은행 계좌 요건에서 확인하시기 바랍니다.
- 증빙 서류가 누락된 경우 증빙 서류에 관한 자세한 내용은 이 파일을 확인하시기 바랍니다.
- 은행 계좌 이름이 부정확한 경우: 은행 계좌 이름은 증빙 서류의 이름과 일치해야 합니다.
- 은행 계좌 번호 또는 IBAN이 부정확한 경우
은행 계좌 정보를 업데이트하기 전에 은행 계좌 요건을 주의 깊게 읽어보시기 바랍니다.
제출한 은행 계좌 정보를 수정하려면 어떻게 해야 하나요?
제출한 내용을 수정하면 검토 기간이 초기화되기 때문에 세부 정보를 모두 정확하게 입력했는지 확인해 주시기 바랍니다. 반드시 내용 수정이 필요한 경우, 다음 단계에 따라 수정해 주시기 바랍니다.
- YCS >> 재무 >> 결제 계정/계좌 페이지로 이동해 제출한 은행 계좌를 클릭하세요.
- 정보를 수정하거나 필요한 경우, 증빙 서류를 다시 업로드하세요. Once your modifications are complete, click Submit.
- 변경된 내용은 재무팀이 다시 검토하게 됩니다. 그리고 승인 여부를 이메일로 알려드립니다.
아고다로 연락하기
도움이 필요하신 경우, YCS로 이동해 페이지 오른쪽 하단에 있는 ‘도움이 필요하신가요?’ 버튼을 클릭하세요. YCS 접근 권한이 없는 경우, 기타 방법을 통해 당사로 연락해 주시기 바랍니다.
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