일부 지역 또는 통화의 경우, 은행 송금 (전신 송금)을 이용할 수 없다는 점 유의하시기 바랍니다.

How do I set up my bank account?

In order to set up your bank account, you will first need to ensure that your payment method is set to bank transfer in your Property settings. If you have previously selected a different payment method, the pages mentioned below may not be visible on your YCS account. For instructions on how to change your payment method, please refer to: What are the different payment methods and how do they work?

1. Go to YCS >> Finance >> My Payment Accounts.
2. Click  Create  to open the bank account form.
3. Complete the form in English and click  Save. Please ensure your account is compliant with both the bank account requirements and the specific requirements for each country, as provided in the following section.
4. Click Choose File to upload the required documents:
   • Proof of bank account ownership (bank book, online statement, bank statement, or canceled cheque), showing the bank account name and number.
   • Government-issued ID, matching the account holder’s name (ONLY for personal accounts).
     • For examples of valid documents, please refer to  this file.
5. After submission, the status will show as Pending until our approval, which will be communicated via email within 5 business days. We are unable to expedite the review process.
   • If the status remains unchanged after 5 business days, please contact us for further assistance by accessing YCS and clicking the Need Help button in the bottom right corner of the page:
6. Once approved, you can begin to settle your payments.
   • For a detailed guide on settling payments, please refer to: How do I charge payments via bank transfer?
   • Please note that any subsequent changes to your bank account details will revert the status to Pending, requiring an additional 5 business days for processing.

Bank account requirements

When setting up your bank account, please be aware of the following requirements:

• Required Documents:
  • Proof of bank account ownership, such as a bank book, online statement, or bank statement. Fund transfer and ATM slips are not accepted. For personal accounts, include a government-issued ID matching the account holder’s name. For examples of valid documents, please refer to  this file
  • Ensure the account holder’s name, account name, and bank name are clearly visible on all supporting documents. For corporate accounts, the account holder’s name should be under the corporate name.
  • Supporting documents in your local language are accepted. If available, you may also submit bank statements in English.
  • Note: Please protect sensitive data like credit card information and passwords. Avoid sharing such information via email or unsecured channels.
• Character Restrictions:
  • Only use English alphabetical letters and numbers (0-9).
  • Avoid special characters such as =! ” $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @.
  • If your bank details include “&”, replace it with “and” (except for specific cases in China and Japan).
• Account Name:
  • The Bank Account Name in YCS must match the name on your supporting documents.
• YCS bank account form:

• Specific requirements for each country:
  

은행 계좌가 승인 거부된 경우 어떻게 해야 하나요?

은행 계좌 양식과 증빙 서류 제출 후에는 재무팀에서 승인 여부를 검토합니다. 승인이 거부되는 경우, 이메일을 통해 해당 건에 대한 구체적인 정보를 알려드립니다. 일반적인 승인 거부 사유:

• 사용될 수 없는 문자가 입력된 경우: 자세한 정보는 은행 계좌 요건에서 확인하시기 바랍니다.
• 증빙 서류가 누락된 경우 증빙 서류에 관한 자세한 내용은 이 파일을 확인하시기 바랍니다.
• 은행 계좌 이름이 부정확한 경우: 은행 계좌 이름은 증빙 서류의 이름과 일치해야 합니다.
• 은행 계좌 번호 또는 IBAN이 부정확한 경우

은행 계좌 정보를 업데이트하기 전에 은행 계좌 요건을 주의 깊게 읽어보시기 바랍니다.

제출한 은행 계좌 정보를 수정하려면 어떻게 해야 하나요?

제출한 내용을 수정하면 검토 기간이 초기화되기 때문에 세부 정보를 모두 정확하게 입력했는지 확인해 주시기 바랍니다. 반드시 내용 수정이 필요한 경우, 다음 단계에 따라 수정해 주시기 바랍니다.

1. YCS >> 재무 >> 결제 계정/계좌 페이지로 이동해 제출한 은행 계좌를 클릭하세요.
2. 정보를 수정하거나 필요한 경우, 증빙 서류를 다시 업로드하세요. Once your modifications are complete, click Submit.
3. 변경된 내용은 재무팀이 다시 검토하게 됩니다. 그리고 승인 여부를 이메일로 알려드립니다.