Setelah permintaan rekening bank Anda diperiksa, tim Keuangan kami akan menghubungi Anda untuk memberikan detail selengkapnya tentang kasus Anda. Email ini dikirim dari Biz@agoda.com. Silakan cek folder Kotak Masuk dan Sampah Anda untuk segala email dari alamat di atas.

Harap ingat bahwa Anda tidak disarankan mengubah permintaan pengiriman rekening bank yang sudah ada. Jika Anda membatalkan permintaan dan mengirimkan yang baru, status permintaan Anda akan kembali ke ‘baru’. Persetujuan untuk permintaan ini akan bertambah 5 hari kerja.

 

Apa alasan penolakan yang umum?

  1. Karakter tidak valid

Alfabet Latin dan karakter angka (0-9) dapat diterima, sementara karakter khusus tidak diizinkan (yaitu, = , ! “ $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @). Apabila rekening bank Anda memiliki simbol “&” (ampersan), silakan ganti dengan teks “dan”.

Catatan: Satu-satunya pengecualian adalah Nama Penerima Lokal dan Nama Bank Lokal untuk Tiongkok dan Nama Penerima Lokal untuk Jepang. Lihat tabel berikut ini untuk informasi selengkapnya.

  1. Dokumen pendukung tidak lengkap

Untuk mengaktifkan rekening bank, Anda harus mengirimkan dokumen pendukung melalui YCS > Keuangan > Rekening Pembayaran Saya. Periksa apakah Anda sudah melampirkan semua dokumen yang diperlukan.

Dokumen yang diperlukan:

๐ Rekening bank pribadi; 1. Kartu identitas atau paspor 2. Dokumen pendukung bank yang dengan jelas menampilkan nama pemilik dan nomor rekening, misalnya salinan buku tabungan, rekening koran, screenshot rekening online, buku cek yang dibatalkan yang menampilkan informasi rekening bank.

๐ Rekening bank perusahaan; 1. Dokumen pendukung bank yang dengan jelas menampilkan nama pemilik dan nomor rekening, misalnya salinan buku tabungan, rekening koran, screenshot rekening online, buku cek yang dibatalkan yang menampilkan informasi rekening bank.

Penting:  Harap jangan cantumkan kartu kredit atau ATM Anda dalam Host Manage atau YCS.

– Jika Anda mengganti rekening bank, harap berikan dokumen pendukung dari bank sebelumnya, atau kontrak/surat penghentian/pergantian kepemilikan antara Anda dan pemilik sebelumnya, atau dokumen yang menunjukkan hubungan dengan properti Anda.

 

  1.       Nama rekening bank salah

Rekening bank harus merupakan nama pemilik rekening atau nama perusahaan yang sesuai dengan dokumen pendukung yang ada di YCS.

  1.       Nomor rekening bank atau IBAN salah

Nama bank, nomor rekening bank, atau IBAN harus terlihat jelas dalam dokumen pendukung dan sesuai dengan YCS.

 

Tautan video untuk mengatur rekening bank dalam Host Manage:

https://youtu.be/nuJN-nYRMe4

 

Harap periksa tabel di bawah ini untuk syarat-syarat khusus untuk tiap negara:

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