審核完您的銀行帳戶後,我們的財務部門將與您聯絡,提供您特定情況的細節。您將收到來自Biz@agoda.com的電子郵件。請至您的收件匣和垃圾信件匣,查看任何來自此電子郵件地址的訊息。

請注意,您不應修改原有的銀行帳戶審核請求。如果您取消現有請求並建立新的申請,則您的請求將恢復為「新」狀態,且可能需要額外5個工作日審核。

 

未通過審核的原因有哪些?

1.  輸入無效字元

系統接受拉丁(英文)字母和數字0-9,但不允許使用特殊字元(例如:= , ! “ $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @)。如果您的銀行帳戶資訊和/或地址含有字元「&」,請替換為「and」。

請注意:中國當地受款人名稱和當地銀行名稱,以及日本的當地受款人名稱不在此限。請查看下表了解更多詳情。

2.  缺少證明文件

如欲啟用銀行帳戶,您需至YCS平台 > 財務管理 > 我的請款帳戶中提交證明文件。請檢查您是否已附上所有必需的文件以供審核。

所需文件:

๐ 個人銀行帳戶;1.身分證或護照 2.清楚顯示銀行帳戶名稱及銀行帳戶號碼的相關證明文件。如:銀行存摺副本、銀行帳單、線上帳單帳戶的螢幕截圖或已註銷的支票簿(需清晰顯示銀行帳戶資訊)。

๐ 公司銀行帳戶;1.清楚顯示銀行帳戶名稱及銀行帳戶號碼的相關證明文件。如:銀行存摺副本、銀行帳單、線上帳單帳戶的螢幕截圖或已註銷的支票簿(需清晰顯示銀行帳戶資訊)。

請注意:請勿在房東管理平台或YCS平台中附上您的信用卡或提款卡資訊。

— 如欲更改銀行帳戶,請提供之前帳戶的銀行證明文件或您與之前帳戶所有者的合約/終止信/所有權轉讓,或可表明與您住宿關聯的文件。

 

3.   錯誤的銀行帳戶名稱

銀行帳戶名稱應為帳戶持有人姓名或公司名稱,並與YCS中的證明文件一致。

4.  錯誤的銀行帳號或IBAN

證明文件上應清楚顯示銀行名稱、銀行帳戶號碼或IBAN,並與YCS上的資料一致。

 

在YCS上設定銀行帳戶的影片連結:

https://youtu.be/nuJN-nYRMe4

 

請查看下表了解每個國家/地區的特殊要求:

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