設施服務能決定旅客是否預訂您的住宿。在Agoda網站和app上,最受旅客歡迎的設施服務已被設為篩選條件,若提供這些項目,您的住宿就能在搜尋結果中有更高的曝光率。但有時候,錯誤的設定可能會導致網站和app上顯示的部分資訊不正確。 

 您可能遇過客房設施服務未顯示於前端「所有客房均提供」欄中的情況。在本文中,我們將提供一些實用的方法,協助您解決問題。 

 

為什麽客房設施服務未顯示於前端的「所有客房均提供」欄中? 

如果您選擇的部分或全部客房設施服務未能正確顯示;或者,您住宿未提供的設施服務錯誤顯示於前端,您就必須檢查是否已為所有房型更新了這些設施服務。  

 

其中一個可能導致上述情況的原因是 – 這些設施服務仍儲存在YCS中一些停用的房型上。解决方法: 

  • 如果住宿因裝修或維修而暫時停用,您可以暫時移除該停用房型下的所有設施服務,待住宿重新上線時,再更新相關設施服務。 
  • 若停用房型不再供顧客預訂,您可以通過YCS的內建工具聯繫Agoda住宿服務團隊,申請刪除停用的房型。 

 

常見問題與解答 

我已按照步驟停用了設施服務;但是,這些設施服務還是顯示在前端。我該如何確保相關設施服務不顯示於Agoda平台上? 

您可以透過YCS平台右下方的「支援/Need help?」工具聯絡Agoda住宿服務團隊,我們會進行調查以解決您的問題。 

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