住宿提供的設施服務會影響潛在住客的預訂決策。Agoda網站和App篩選條件中包括了最受歡迎的設施服務。所以,如果你的住宿提供這些設施服務,你的住宿就可能擁有更高的曝光度。但有時候,系統可能會顯示設置有誤的資訊。 

 你可能會遇到的問題之一,為客房設施服務未顯示在前端「所有客房均提供」欄下。在這篇文章中,你可查看解決這個問題的方法。 

 

為什麼客房設施服務未顯示在前端「所有客房均提供」欄下? 

如果部分或全部所選客房設施服務未能正確顯示,或未選中的設施服務錯誤顯示在前端,你需要查看所有房型中是否更新了這些設施服務。  

 

一個可能導致這個情況的原因是,這些設施服務仍儲存在YCS中一些已停用的房型上。解決辦法: 

  • 如果住宿因裝修或維修而暫時停用,你可以暫時移除該停用房型下的所有設施服務,待住宿重新上線時,再更新相關設施服務。 
  • 若已停用房型不再供出售,你可透過YCS內置的支援小工具聯絡Agoda住宿服務團隊,申請删除停用的房型。 

 

常見問答 

我已按照指引停用設施服務,但是,這些設施服務還是顯示在前端。如何確保相關設施服務不顯示在平台上? 

你可透過YCS上的支援小工具聯絡Agoda住宿服務團隊,我們會跟進並幫你解決問題。 

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