審核完你的銀行帳戶後,我們的財務團隊將與你聯絡,以提供與你個案相關的更多詳情。相關電郵將由Biz@agoda.com發送。請同時檢查你的收件箱和濫發/垃圾郵件箱,查看來自此電郵地址的郵件。

請注意,你不應修改現有的銀行帳戶審核請求。如果你取消現有請求並提交新的請求,則你的請求將恢復為新的狀態,且或需額外5個工作日才可獲批。

 

審核未能通過的原因有哪些?

  1. 輸入了無效字元

系統接受拉丁 (英文) 字母和數字0-9,但不允許使用特殊字元 (例如:= , ! “ $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @)。如果你的銀行帳戶詳情或/及地址中包含「&」 (代表和/與的符號),請用文字「和」(「與/及」等) 替換該符號。

請注意:例外的情形僅為:中國內地的當地收款人名稱及本地銀行名稱,以及日本的當地收款人名稱。請查看以下表格以了解更多詳情:

  1. 缺少某些支援文件

要啟用你的銀行帳戶,你需要在YCS > 財務 > 我的收款帳戶中提交支援文件。請檢查你是否已經附上了所有需要批核的文件。

所需文件:

๐ 個人銀行帳戶;1.身份證件或護照 2.清楚顯示銀行帳戶名稱和銀行帳號的銀行證明文件,例如:銀行存摺副本、銀行結單、網上結單帳戶截圖、可清晰顯示銀行帳戶資料的已取消支票簿。

๐ 公司銀行帳戶;1.清楚顯示銀行帳戶名稱和銀行帳號的銀行證明文件,例如:銀行存摺副本、銀行結單、網上結單帳戶截圖、可清晰顯示銀行帳戶資料的已取消支票簿。

請注意:請勿於房東管理介面或YCS提供信用卡或ATM卡資料。

— 如果你更改銀行帳戶,請提供之前的銀行支援文件,或你與之前擁有人之間的協議/終止信/擁有權轉讓文件,或可證明與你住宿有連結的文件。

 

  1. 銀行帳戶名稱有誤

銀行帳戶名稱須為帳戶持有人的姓名或公司名稱,該名稱須與在YCS提供的證明文件相符。

  1. 銀行帳戶號碼或IBAN有誤

銀行名稱、銀行帳戶號碼,或IBAN應可從支援文件中清晰展示,且與YCS資料相吻合。

 

關於在YCS設定銀行帳戶的影片連結:

https://youtu.be/nuJN-nYRMe4

 

請檢視以下表格,以了解有關每個國家地區的特別要求:

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