在這篇文章中,我們會說明保持住宿最高衛生和清潔度的重要性,以及如何將你所採取的措施告知旅客以提升訂單量。

 

清潔和衛生設施

根據研究,我們建立了一份簡單有效的清單,列出了為你住宿推薦的清潔設施,讓你可在YCS上輕易更新,詳情如下:

 

安全措施

  • 員工接受安全標準培訓
    • 安排培訓以確保員工在相關措施、安全和健康規定上保持一致,例如戴口罩,以及了解如何處理有風險的客人
  • 無接觸式入住/退房
    • 網上、自動或自助入住,以減少接觸,避免交叉感染
  • 為住客和員工量度體溫
    • 對進入住宿或設施的員工和客人進行體溫檢查
  • 公共區域每日消毒
    • 公共區域至少每日消毒一次
  • 所有客房每日消毒
    • 所有客房至少每日消毒一次
  • 公共區域保護屏障
    • 在公共場合人們需要面對面接觸時設置透明保護屏障

 

防疫設備

  • 員工面部遮蓋
    • 所有員工在你的住宿必須戴上面罩和/或口罩
  • 消毒設備
    • 提供清除、殺滅或消除細菌、病毒等的設備
  • 消毒洗手液
    • 在住宿的公共區域 (如入口、大堂、餐廳等) 提供消毒洗手液

 

安全社交距離

  • 安全用餐環境
    • 餐飲區域重新編排桌椅位置,確保安全社交距離
  • 最少1米社交距離
    • 在公共區域實行社交距離措施

 

醫療健康

  • 急救包
    • 用於提供醫療救護的用品和設備
  • 體溫計
    • 用於測量體溫的設備
  • 值班醫生/護士
    • 若有需要,住宿可以聯絡醫生到場應診

 

有關你應採取清潔措施的更多提示

  • 洗衣服時添加消毒劑,以及更頻繁地清洗床上用品。
  • 對平板電腦、觸摸屏、鍵盤、遙控器和住宿內自動櫃員機等電子產品進行消毒。
  • 確保公共廁所的清潔和消毒。
  • 保養和消毒住宿的泳池,以及Spa和其他康樂設施。
  • 在公共區域安裝空氣清新機,並確保定期更換過濾器。
  • 如可能的話,提供無現金支付作為替代選擇。
  • 在整間住宿內以海報、電視等形式,向客人展示你所採取的措施。
  • 在整間酒店內高人流量的區域安裝洗手消毒站,例如前台、早餐區、電梯大堂和健身中心。

 

展示清潔措施

你的清潔設施會在住宿頁面設施 & 服務部分中顯示。

在設施 & 服務部分中展示清潔措施

 

通過我們衛生資格的住宿,將在住宿頁面頂部顯示Hygiene Plus徽章,以進一步突出部分清潔設施。

在住宿頁面展示清潔措施 (Hygiene Plus)

 

一旦你向我們提供了這些清潔度資訊,你應致力於:

  • 對住宿的所有防疫措施及其任何變化作出記錄。
  • 在YCS上更新設施服務資訊。保持你的住宿資訊準確更新,確保客人隨時了解你的清潔和衛生措施十分重要。

 

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