在這篇文章中,我們會說明維持住宿最高衛生和清潔度的重要性,以及如何將您所採取的措施告知旅客以提升訂單量。

 

清潔和衛生設施

根據研究資料,我們建立了一份簡單有效的清單,列出了為您住宿推薦的清潔設施,讓您可透過簡單的操作在YCS上更新,詳情如下:

 

安全措施

  • 員工安全訓練
    • 安排訓練以確保員工配合防疫措施及衛生安全準則,例如配戴口罩、瞭解如何處理高感染風險旅客等。
  • 自助入住/退房
    • 提供線上、自動、或自助式check-in,以減少人際接觸、避免交叉感染。
  • 測量住客及員工體溫
    • 在進入建築或設施時,測量員工及住客的體溫。
  • 公共空間每日消毒
    • 公共區域至少每天消毒一次
  • 所有客房每日消毒
    • 所有客房至少每天消毒一次
  • 公共區域設有透明屏障
    • 在有面對面人際接觸的公共區塊設置透明保護屏障。

 

防疫設備

  • 員工臉部遮罩
    • 所有員工在您的住宿必須戴上面罩和/或口罩
  • 消毒設備
    • 具備抑制病毒、殺菌等清潔設備。
  • 手部消毒液
    • 在住宿公共空間,如門口、大廳、餐廳等,提供手部消毒液。

 

社交距離

  • 安全用餐環境
    • 用餐區域調整桌椅位置,以保持社交距離。
  • 1公尺以上人際距離
    • 公共區域實施社交距離

 

醫療健康

  • 急救箱
    • 醫療備品及器具。
  • 體溫計
    • 體溫測量設備。
  • 待命醫師/護理師
    • 若有需要,住宿方能聯繫醫生至住宿提供醫療服務。

 

更多清潔措施的相關建議

  • 洗衣服時添加消毒劑,並更頻繁地清洗床單。
  • 對平板電腦、觸控螢幕、鍵盤、遙控器和住宿內自動販賣機等電子產品進行消毒。
  • 確保公共廁所的清潔和消毒狀態。
  • 保養並消毒住宿的泳池、Spa和其他休閒設施。
  • 在公共區域安裝空氣清淨機,並確保定期更換濾網。
  • 如果可以的話,請提供無現金支付服務作為替代付款選項。
  • 在住宿內以海報、電視螢幕等形式,向客人展示您所採取的措施。
  • 在住宿內人潮較多的區域安裝洗手消毒站,例如前台、早餐區、電梯大廳和健身中心。

 

展示清潔措施

您的清潔設施會在住宿頁面的服務設施部分中顯示。

在「服務設施」中展示清潔措施

 

符合我們衛生標準的住宿,住宿頁面頂端將顯示優良衛生標章,以進一步突顯特定清潔設施。

在住宿頁面上展示清潔措施(優良衛生標章)

 

一旦您向我們提供了這些清潔度資訊,您應致力於:

  • 對住宿的所有防疫措施及其任何變化作出記錄。
  • 在YCS上更新設施服務資訊。隨時保持您的住宿資訊準確更新,確保客人了解您住宿的清潔衛生措施十分重要。

 

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