在本文中,我们将解释,在您的住宿业务被转让,或您刚刚接手在Agoda注册住宿的管理权时,可能需要采取的步骤。 

所有权变更 

当双方之间达成协议,将住宿管理权由一方转让给另一方,住宿的所有权就发生了变更。  

在这种情况下,缔约方有责任讨论和管理以下事项: 

  1. 决定待处理的订单的所有权  
    • 新旧管理人员均应履行所有预订,因所有的Agoda预订都是即时确认的。 
  2. 清偿所有未结款项  
    • 根据转让协议的具体条款,负责收取预订款项的缔约方有责任在转让生效前将所有未结算或待付/收款的款项结算完毕。  
    • 对于新旧管理人员之间的任何款项争议,Agoda概不负责。 
  3. 告知新管理人员将转到新所有权下的已有Agoda预订详情。  
    • 如果原管理人员已加入Agoda的任何特定计划或特惠项目,而相关项目将由新管理人员接手,原管理人员应将详情告知新管理人员。  

  

所有权变更对合作伙伴账户的影响 

所有权变更后,住宿与Agoda的伙伴关系的相关责任和沟通也会发生一些变化。您需要联系我们的住宿服务团队,以便更改合作伙伴账户的相关信息。  

我们在下方列出了您可能需要更改的YCS设置类型,以及如何进行相应便更的指引。  

事项  更新类型  在何处进行更新设置? 
更新YCS登录信息  必须  通过YCS支持按钮联系Agoda住宿服务团队 
更新财务信息访问权限  必须  通过YCS支持按钮联系Agoda住宿服务团队 
更新联系信息  必须  通过YCS支持按钮联系Agoda住宿服务团队 
更新房价   可选  YCS 
更新房量  可选  YCS 
更新附加费   可选  YCS 
更新取消政策  可选  YCS 
更新渠道管理系统设置  可选 

 

通过YCS支持按钮联系Agoda住宿服务团队 
变更收款方式/账户信息  可选  通过YCS支持按钮联系Agoda住宿服务团队 

  

Agoda条款与条件适用于与Agoda合作的所有住宿,新管理人员无需再签署新协议。  

  

如何报告所有权变更 

为了让我们更好地为所有权转让的后续操作提供支持,对于需要联系Agoda才可进行的操作,请查看下文,准备好相应的支持文件或信息: 

  

我是住宿新的管理人员 

  • 您须向我们发送一份所有权转让协议副本,我们方可为您更新信息。  
  • 此外,我们需要前管理人员的书面确认,以确认所有待处理的预订和款项问题均已得到清偿和解决。  
  • 审核住宿提供的付款方式,并告知我们是否需要更改支付方式更新访问权限 
  • 请提供负责以下业务人员的联系电话和电子邮箱:  
    • 订单提醒(预订) 
    • 营销 
    • 财务访问权限 
    • YCS设置  
  • 如果新管理人员不同意与Agoda继续合作伙伴关系,请告知Agoda,以便我们进行处理,以终止协议。  

  

我是住宿前管理人员 

  • 您需要通知新管理人员与我们联系,以进一步更新YCS相关内容。 
  • 除非与新的管理人员/所有者协议中另行规定,否则您有责任在将住宿转让给合作伙伴之前,清偿所有未偿还的款项。 
  • 您有责任确保新管理人员履行所有尚未入住的Agoda预订。 
  • 如果新管理人员不同意与Agoda继续合作伙伴关系,请告知Agoda,以便我们进行处理,以终止协议。  

  

常见问题与解答 

住宿有一些未来日期的订单,但新的管理人员无法履行这些预订。我可以取消这些预订吗? 

请注意,任何拒单都会给客人带来不好的体验,并会损害贵住宿和Agoda的声誉。我们强烈建议您履行预订。但是,在确实无法履行预订的情况下,请注意:您需承担因拒单导致的客人产生的所有费用。您可参阅此处查看有关拒单费用的详情。 

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