簡介 

YCS為「收益管理系統」的縮寫,透過此系統,您可以管理飯店在Agoda網站上的內容、房價及空房狀態。但除此之外,YCS還有更多功能!在這篇文章中,我們將介紹所有YCS系統中的設定及功能,並提供文章連結,方便您查看操作細節,這將幫助您更順手地使用YCS系統。

主選單 

「主選單」包含5個部分: 

YCS選單  功能 
銷售報告  提供數據總覽,讓您可以查看飯店的總體銷售狀況。 
提高訂單量  提供您一些建議或需採取的行動,如自動補房、手機/平板通路折扣、大中華地區通路折扣等。  
管理住宿內容&設施  您可以使用此功能新增飯店內容(如飯店照片),以改善飯店內容得分。  
和住客互動  顯示您尚未回覆的住客訊息。 
促銷專案  推薦您可用來吸引顧客的多種促銷專案,如早鳥專案、長住優惠和週末優惠。 

  

房價與房量[Text Wrapping Break] 

此功能含有一個行事曆,您可以使用它管理飯店房價和空房狀態。詳細文章介紹 

  

銷售管理 

「銷售管理」包含3個部分: 

YCS選單  功能 
促銷專案  您可以建立預設/客製化促銷專案,以吸引旅客預訂。 
附加費設定  您可以管理房價的附加費用。 
評鑑  查看並回覆旅客評鑑。 

  

銷售報告 

「銷售報告」包含2個部分: 

YCS選單  功能 
查詢訂單  此功能讓您搜尋、查看並管理訂單。 
系統使用紀錄  此功能讓您追蹤飯店的所有操作紀錄。 

  

設定 

「設定」包含12個部分: 

YCS選單  功能 
房型設定與管理  您可以在此建立房型並管理客房資訊、空房狀態及相關內容。 
價格計畫設定  您可以在此建立並編輯價格計畫,以銷售客房。 
取消政策設定  您可以在此設定住客的取消政策。 
物業設定  此頁面包含飯店的一般設定 
稅金設定  您可以在此查看飯店的稅金設定 
合約佣金設定  您可以在此查看目前飯店支付給Agoda的佣金比率。 
競爭者  您可以查看所在城市內,您飯店的競爭住宿。 
合約  您可以查看飯店和Agoda簽署的合約。 
住宿排名  您能增加飯店排名佣金/出價,提升您飯店在Agoda前端的排名。 
聯絡資料  您可以新增、編輯或刪除聯絡資料。詳細文章介紹 
帳戶驗證  此頁面包含一份您必須填妥的表單,以符合法律及規範要求。詳細文章介紹 

  

住宿資訊內容 

「住宿資訊內容」僅有1個項目: 

  • 照片:美麗的照片是提升飯店曝光率、名聲,以及增加訂單量的關鍵。您可以在這裡上傳並管理飯店和客房的照片。詳細文章介紹 

  

ePass請款功能 

ePass是YCS中的請款系統,您可以透過此系統申請向訂單請款。若您的飯店使用以下任一請款方式,則您就會使用這個功能:電匯;Ecard;ePass UPC。此詳細文章將引導您如何使用ePass。 

「ePass請款功能」包含6個部分: 

YCS選單  功能 
待請款交易  此頁面記錄所有可以請款的訂單。 
預付保證房量交易明細  此頁面紀錄所有的訂單詳情。 
全部交易  此頁面可讓您篩選出最多6個月前的交易紀錄。 
匯款紀錄  此頁面紀錄所有過去已扣款的訂單詳情。 
我的請款帳戶  此頁面記錄所有已核可或待核可的銀行帳戶資訊。 
Invoices  此頁面含請款單(可下載PDF檔)。 

 

行銷優化方案 

在「行銷優化方案」下,您可以管理飯店目前參加的促銷活動及計畫。若您想加入,請參閱各活動及計畫詳情:https://connect.agoda.com/programs.html 

 

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