魅力的な設備・サービスは、貴施設の予約を検討している潜在ゲストへの訴求ポイントとなります。最も人気の設備・サービスはアゴダのウェブサイトやアプリの絞り込み検索欄にも表示されるので、貴施設で提供している設備・サービスとユーザーのニーズがマッチする場合は、検索結果ページでより注目を集めることができます。しかしながら、一部表示欄によっては、誤って設定された情報が表示されることがあります。

設備の表示において発生するトラブルとして、貴施設で提供していない設備・サービスが、宿泊施設ページにて取り消し線付きで表示されることがあります。本記事では、取り消し線付きで表示される設備・サービスに関してご紹介します。

 

取り消し線付きで表示される設備・サービスの削除方法

特定の設備・サービスを提供していない場合、YCSにて設備を無効化すると、該当設備・サービスが非表示となります。しかしながら、貴施設ページでは、提供していない設備・サービスが取り消し線付きで表示されたままになる場合があります。

弊社の調査によると、お客様は、「ペット可」、「エレベーター有り」など、設備・サービスの利用可否が可視化されていたほうが便利であると感じる傾向にあります。

 

よくあるご質問

ガイドラインに従って設備・サービスの掲載停止を設定しましたが、プラットフォーム上ではまだ取り消し線が付いていません。どうしたら良いですか?

問題点の調査を行いますので、YCSサポートウィジェットを通して弊社アコモデーションサポートへご報告ください。

 

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