星級是國際認可的住宿評級方式,根據住宿類型和提供的設施服務,將住宿評為1-5星級。在這篇文章中,我們將為你介紹如何申請更新你住宿的星級,以及所需的相關文件。

 

星級如何運作?

總括來說,星級評定代表了在價格、設施和服務方面,住宿相較行業標準所處的位置。這些要求和標準因國家地區和機構而異。

在Agoda顯示的住宿星級由以下一個因素決定:

  • 官方酒店星級評定機構評級
  • 國家或地區政府星級評定
  • Agoda星級評定
    • 請參見頁面底部的PDF附件,了解詳情

 

如何設置住宿星級?

若你還不是Agoda的合作夥伴,可在註冊時設置你的星級。點擊此處查看操作說明。Agoda會核實你註冊時提供的星級。

若你已是Agoda的合作夥伴,需要在提交申請時提供以下一份文件:

  • 酒店星級評定機構或政府頒發的官方星級證書
  • 已簽署的Agoda星級標準設施清單表(請參見頁面底部的PDF附件)

你可以透過YCS的「支援」小工具聯絡Agoda住宿服務團隊,提交申請並附上相關證明文件。

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請注意,如果無法提供官方星級評定證書,Agoda會根據你提供的星級標準設施清單表審核你的住宿。

Agoda不保證你的申請會被批准,亦不保證審核流程的結果。我們的首要任務是,確保向用戶提供準確的資訊。

 

常見問答

如果我的住宿沒有任何官方星級評定證書,而我希望確保住宿在其他網上預訂平台和酒店官網上的星級一致,我該怎樣做?

在申請星級評定審核時,你可以提供帶簽署的Agoda星級標準設施清單表,以及住宿在其他OTA平台顯示星級的截圖,以加快審核流程。

 

我可以申請下調星級嗎?

可以,你需說明申請理由,同時提供上述相關文件。

 

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