在本文中,我們將為你說明,當你的住宿業務被轉讓,或剛剛接手了於Agoda註冊的住宿管理權時可採取的措施。 

擁有權變更 

當交易雙方之間達成協議,將住宿管理權由一方轉讓給另一方時,住宿的擁有權就會發生變更。  

在這種情況下,締約方有責任討論和管理以下事項: 

  1. 決定待處理的預訂之擁有權  
    • 新舊管理層均應履行所有預訂,因所有Agoda的預訂都是即時確認的。 
  2. 清償所有未結算的款項  
    • 視乎轉讓協議具體條款,一般來說負責收取預訂款項的締約方,有責任在轉讓生效前將所有未結算或待付/收款的款項結算完畢。  
    • 對於新舊管理層之間的任何款項爭議,Agoda概不負責。 
  3. 讓轉讓方知悉轉到新擁有權下的現有Agoda預訂詳情。  
    • 如果舊管理層已與Agoda簽約,但會由新管理層接手處理任何特定計劃或特惠方案,舊管理層應將詳情告知新管理層。  

  

擁有權變更對合作夥伴帳戶的影響 

擁有權變更後,該住宿與Agoda的合作夥伴關係相關之責任和溝通模式也會發生一些變化。合作夥伴帳戶中的某些資料,需要你與我們的住宿服務團隊聯絡才能進行相應更改。  

我們在下方列出了你可能需要更改的YCS設定類型,以及如何進行相應跟進的指引。  

事項  更新類型  在何處進行更新設定? 
更新YCS登入資料  必須  透過YCS的「需要幫手?」按鈕聯絡Agoda住宿服務團隊 
更新財務資料權限  必須  透過YCS的「需要幫手?」按鈕聯絡Agoda住宿服務團隊 
更新聯絡詳情  必須  透過YCS的「需要幫手?」按鈕聯絡Agoda住宿服務團隊 
更新房價   自訂  YCS 
更新空房量  自訂  YCS 
更新附加費   自訂  YCS 
更新取消政策  自訂  YCS 
更新渠道管理系統設定  自訂 

 

透過YCS的「需要幫手?」按鈕聯絡Agoda住宿服務團隊 
更改付款方式/帳戶詳情  自訂  透過YCS的「需要幫手?」按鈕聯絡Agoda住宿服務團隊 

  

Agoda條款及細則適用於與Agoda合作的所有住宿,新管理層無需再簽署新協議。  

  

如何報告擁有權變更 

為了讓我們更好地為擁有權轉讓的後續操作提供支援,如果是需要你聯絡Agoda的操作,請查看下文按要求提供相應的證明文件或資料: 

  

我是住宿新管理層 

  • 你須向我們發送一份擁有權轉讓協議的副本,我們才能為你更新資料。  
  • 此外,我們需要前任管理層的書面確認,確認所有待定的預訂和款項問題均已得到清償和解決。  
  • 覆核住宿提供的付款方式,並告知我們是否需要更改付款方式登入權限 
  • 請提供負責以下業務人士的聯絡電話和電郵地址:  
  • 訂單提醒 (預訂) 
  • 營銷 
  • 財務權限 
  • YCS設定  
  • 如果新管理層不同意與Agoda繼續合作夥伴關係,請告知Agoda,以便我們處理協議的終止。  

  

我是住宿舊業主/前管理層 

  • 我們將要求你通知新管理層與我們聯絡,以進一步更新YCS資料。 
  • 除非與新的管理層/擁有者另外達成協議,否則你有責任在將住宿轉讓給你的合作夥伴之前,清償所有未償還的款項。 
  • 你有責任確保新管理層履行所有未入住的Agoda預訂。 
  • 如果新管理層不同意與Agoda繼續合作夥伴關係,請告知Agoda,以便我們處理協議的終止。  

  

常見問答 

住宿有將來入住的預訂,但新管理層無法履行這些預訂。我可以取消這類預訂嗎? 

請注意,任何拒單都會給客人帶來糟糕的體驗,並會損害你的住宿和Agoda的聲譽。我們強烈建議你履行預訂。但是,在確實無法履行預訂的情況下,請注意:你將對由於拒單而客人可能產生的所有費用負責。你可參閱此文查看有關拒單費用的更多詳情。 

Was this article helpful?

%

%

Thanks for your feedback!

We're happy to hear that! Please tell us more.
Sorry about that. Could you tell us why?

Recommended reads

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across ...

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuket, Hong Kong, Seoul and Tokyo

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuke ...

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Live ...

Thank you for joining us for industry insights from Agoda’s leaders!

Thank you for joining us for industry insights from Agoda’s leaders!

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night & ...

There is no excerpt because this is a protected post.

There is no excerpt because this is a protected post.

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session̵ ...

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Prog ...

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has broadened its collaboration with World Wide Fund for Nature (WWF), expanding its Eco Deals Program to support eight conservation projects across Southeast Asia.

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has br ...

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insigh ...

Partners feast on Bites & Insights in Manila

Partners feast on Bites & Insights in Manila

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas ...

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompassing a wide range of aspirations from eating healthier and indulging in new experiences to reading more.

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompas ...