Le mapping des chambres consiste à harmoniser les chambres proposées par nos partenaires avec les chambres répertoriées sur YCS. Cette étape cruciale permet d’éviter que les clients potentiels ne se retrouvent avec des chambres en double sur la page de l’établissement d’Agoda, ce qui garantit l’exactitude et la fluidité des réservations. Il est essentiel de répertorier toutes les chambres au moins une fois pour améliorer la satisfaction des clients, réduire le risque d’avis négatifs résultant d’erreurs de réservation et optimiser les revenus en maximisant les taux d’occupation. 

  1. Connectez-vous à YCS. 
  2. Cliquez sur établissement >> Mapping de la chambre. 
  3. Les chambres de votre établissement qui sont proposées par Booking.com ou d’autres partenaires d’Agoda sont répertoriées dans la rubrique Chambres de partenaires. La correspondance suggérée avec les salles disponibles sur YCS est listée sousChambre YCS. 
    • Pour chaque chambre, sélectionnez la chambre YCS correspondante dans le menu déroulant et cliquez sur Mapper la chambre. Si le nom de la chambre du partenaire ne vous permet pas d’identifier la chambre, cliquez sur Pas assez d’informations. 
    • Lorsque vous cliquez sur Pas assez d’informations la chambre ne sera pas mappée et sera affichée sur la page Agoda de votre établissement en tant que type de chambre autonome. 
  4. Vous pouvez consulter votre activité de mappage des chambres sur Historique.  
    • Si vous avez besoin de corriger ou de mettre à jour le mappage des chambres de votre établissement, veuillez contacter Agoda pour obtenir de l’aide. 

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