Vous êtes un client ayant effectué une réservation auprès d’Agoda ? Veuillez contacter notre Service clientèle pour obtenir de l’aide.  Les établissements partenaires peuvent nous contacter pour obtenir de l’aide en utilisant les méthodes ci-dessous : 

  • Sur YCS : 
    • Cliquez sur le bouton Besoin d’aide dans le coin inférieur droit de la page :
    • Vous serez guidé à travers une session interactive pour trouver rapidement le soutien dont vous avez besoin. 
    • Si vous ne savez pas comment vous connecter à YCS veuillez cliquer ici.
  •  Sur le Partner Hub : 
    • Recherchez le sujet pour lequel vous avez besoin d’aide. 
    • Découvrez des articles et des guides pour vous aider à résoudre votre problème.  
  • Autres méthodes : 
    • Si vous ne parvenez pas à vous connecter à YCS ou que vous n’avez pas trouvé de solution à votre problème, vous pouvez nous contacter directement en utilisant les numéros locaux indiqués ci-dessous. 
Australia  (61) 2 8023 8700 
Bahrain  (973) 1 619 6663 
Brazil  (55) 11 4280 5293 
Cambodia  (855) 23 962 695 
China  (86) 4006 366 878 
France  (33) 185 148 160 
Germany  (49) 698 679 9065 
Hong Kong  (852) 3071 1203 
Hungary  (36) 1 429 2235 
India  0008000501621
Due to legal regulations, Indian phone numbers are only reachable from within India.
This is a local, toll-free phone number. 
Indonesia  (62) 212 561 7998 
Israel  (972) 7 2271 3347 
Italy  (39) 02 3859 1358 
Japan  (81) 3 6743 8525 
Macau  (853) 6262 5206 
Malaysia  (60) 3 2053 1870 
New Zealand  (64) 9339 1655 
Philippines  (63) 2 854 00982 
Portugal  (35) 12 1060 8380 
Russia  (7) 495 705 9248 
Saudi Arabia  (966) 11 510 8739 
Singapore  (65) 6329 7539 
South Africa  (27) 11 844 6065 
South Korea  (82) 2 6022 2445 
Spain  (34) 91 754 7013 
Sri Lanka (94) 72 0261 550
Switzerland  (44) 203 564 7948 
Taiwan  (886) 2 7750 7799 
Thailand  (66) 2 016 4101 
Turkey  (90) 850 390 26 38 
UAE  (971) 800 0330 5204 
UK  (44) 203 564 7948 
USA  (1) 929 270 4046 
Vietnam  (84) 28 3861 4310 

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