本文將協助您使用驗證碼登入YCS、概述使用驗證碼登入的好處,並在「常見問題與解答」中說明未收到驗證碼時的處理方式。

為何要用驗證碼代替密碼?

  • 為了保護YCS系統中的資料並提升安全性 – 與其使用可被破解的密碼,驗證碼更為安全。因YCS中包含高機密的資訊,確保這些資訊的安全至關重要。
  • 單次登入功能 — 您只需登入App一次,就能保持登入狀態;此外,您也可以使用App登入電腦版網頁,即無需再輸入密碼!

運作方式

  1. 使用您的用戶名(電子信箱)登入YCS
  2. 您可以勾選「記住我」以確保系統記得您的用戶名。
  3. 點擊「使用PIN碼登入」後,一次性驗證碼會在5分鐘內發送至您的電子信箱
  4. 前往您的信箱獲取驗證碼,然後在YCS頁面中輸入。
  5. 您可以選擇「保持登入狀態」,如此一來,您之後打開YCS時,系統會自動以您的用戶名登入。
  6. 點擊「登入」按鈕。

 

若您想透過YCS App收取驗證碼:

  1. 請點擊「將PIN碼傳送至YCS App」
  2. 您的手機會顯示來自YCS App的通知。
  3. YCS頁面上輸入驗證碼。
  4. 您可以選擇「保持登入狀態」,如此一來,您以後打開YCS時,它會自動使用您的用戶名登入。
  5. 點擊「登入」按鈕。

我沒有收到驗證碼

若您沒收到驗證碼,可能原因如下:

  • 如果Agoda的信箱不在您的安全寄件者名單上,這可能導致郵件被歸類為垃圾或廣告郵件。
  • 您的瀏覽器發生不相容的問題。
  • Agoda的通用電子信箱被您的郵件服務供應商封鎖。
  • 您的YCS App登入用戶名和網頁版輸入的用戶名不同。
  • 您的行動裝置無法收取或限制了來自YCS App的推播通知。

請嘗試以下方法:

  • 電子郵件
    • no-reply@agoda.com 新增至您電子信箱的「安全的寄件者」清單中。
    • 清除您瀏覽器的Cookies、快取和歷史紀錄。
    • 實際步驟將視您所使用的瀏覽器而定,您可以上網搜尋特定瀏覽器的相關說明。
    • 點擊「再次發送」以要求一組新的驗證碼。
    • 如果仍發生問題,請嘗試換更換瀏覽器登入YCS。此外,您也可以使用YCS App接收驗證碼。
  • YCS App
    • 確保您於YCS App登入的用戶名和網頁版輸入的用戶名相同。
    • 啟用YCS App的推播通知。
    • 點擊「重新發送」按鈕,要求取得新的驗證碼。

如何將Agoda的電子信箱地址新增至「安全的寄件者」清單?

Outlook

  1. 「常用」分頁上,點擊「垃圾郵件」,然後點擊「垃圾郵件選項」
  2. 點擊「安全的寄件者」分頁後,點擊「新增」。
  3. 輸入 no-reply@agoda.com 並按下「確定」
  4. 勾選「自動新增我曾經寄信的對象至安全的寄件者清單」
  5. 點擊「確認」

 

Google

  1. 前往您的Google帳戶。
  2. 點擊App按鈕並選擇「聯絡人」圖示。系統會將您導向「Google聯絡人」頁面。點擊「+建立聯絡人」
  3. 點擊「建立聯絡人」並將 no-reply@agoda.com 新增至電子郵件欄位,並點擊「儲存」。

常見問題與解答

1.如果我在登入YCS電腦版網頁後登出了,我還需要輸入驗證碼嗎?

是的,如果您登出,頁面即過期。為確保安全,您需要新的驗證碼才能再次登入。

2.網頁何時會過期?

最長閒置時間為6小時。6個小時後,若您關閉瀏覽器後想要再次開啟YCS,您將需使用新的驗證碼登入。

3.如果我仍無法收到驗證碼,該怎麼辦?

您可以詢問郵件服務供應商是否封鎖了來自Agoda的郵件。

4.如果我變更了電話號碼,該怎麼辦?

變更您的電話號碼應不會影響您收取驗證碼,因為驗證碼是由YCS App發送。只要您的App為登入狀態,您就可以照常登入。

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