當您在Agoda註冊房源時,系統會自動為您建立用戶名稱和密碼。若您想更改用戶名稱或密碼,本文將概述如何建立新的用戶名稱並連結到您目前註冊的房源。

如何建立新的用戶名稱?

  1. 前往com,點選「我是新朋友」
  2. 您將會看到彈出視窗,請確保您透過電子郵件註冊,並填妥表格。
  3. 建立新密碼(須包含至少8個字元)。強烈建議您使用字母、數字、符號、大寫和小寫字母組合,以提高安全性。

如何將新的用戶名稱連結到目前的房源

請注意,您無法在YCS直接連結新的用戶名稱。請聯絡Agoda住宿支援團隊協助您解決此問題。

您需要提供以下資訊:

  • 您的姓名以及在住宿擔任的職位。
  • 住宿業主或管理公司提供的正式信件,確認新增或更新用戶名稱。
  • 新用戶的電子郵件
  • 如果您希望將訂閱通知傳送至新的用戶名稱,請通知Agoda住宿支援團隊。
  • 如果您的住宿採用ePass收款方式,請告知您是否希望新的用戶名稱擁有「財務管理」頁面的存取權限。

如何重設密碼

請參閱「如何使用驗證碼登入?」,了解使用驗證碼登入的步驟。Agoda不再要求使用密碼登入YCS。不過,在某些情況下,通路管理平台或其他設定要求可能需要輸入密碼。如果您忘記密碼,請按照以下步驟操作:

  1. 前往agoda.com,並點選「登入」

  2. 在彈出式視窗中,點選「忘記密碼?」

  3. 輸入註冊房源時使用的電子信箱,然後勾選「我不是機器人」
  4. 點選「重設密碼」。重設密碼的連結會自動傳送至您註冊的電子信箱。
  5. 檢查您的收件匣,找到Agoda傳送的電子郵件。開啟電子郵件,並點選「重設密碼」
  6. 頁面會自動重新導向至Agoda網站,彈出式視窗會隨即顯示,提示您輸入新密碼。
  7. 完整填寫表格,然後點選「更改密碼」。您現在可以使用新密碼登入。

常見問題與解答

1. 1. 如何刪除不再使用的舊用戶名稱?

聯絡Agoda住宿支援團隊以獲得協助。您需要提供欲刪除的用戶名稱相關資訊。

2. 2. 我從原本的管理人員手中接管房源。我沒有原管理公司確認更改用戶名稱的正式信件該怎麼辦?

您可以提供管理人員變更的正式信件,註明新的用戶名稱應獲得權限。

3. 3. 如果連結新的用戶名稱後仍無法登入YCS,該怎麼辦?

基於安全考量,在您首次以用戶名稱登入YCS時,系統會提示您輸入驗證碼。您可透過電子郵件或YCS App獲取驗證碼。

聯絡我們

需要其他解決方案嗎?透過YCS的「小幫手」按鈕或以其他方式聯絡我們。

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