이제 YCS 앱에서 아고다 고객 메시지 시스템을 통해 투숙객과 소통하고 투숙객 이용후기에 답변하실 수 있습니다. 

  본 페이지에서는 투숙객 요청에 대한 신속한 응대 및 만족도 향상 방법에 대해 안내합니다. 

 

아고다 고객 메시지 시스템 기능 사용 방법 

우선, 아고다 고객 메시지 시스템 기능 사용 권한을 요청하세요. 사용 권한 요청 방법 및 투숙객이 숙소로 연락하는 방법에 대한 자세한 내용은 해당 글을 참조해 주시기 바랍니다. 

 

YCS 앱을 통한 아고다 고객 메시지 시스템 기능 사용 방법 

단계 1: YCS 모바일 앱을 여세요. 

단계 2: 앱 오른쪽 하단의 ‘더 보기’ 메뉴를 탭하세요. 

단계 3: ‘투숙객과의 커뮤니케이션’을 탭하세요. 

단계 4: 투숙객과 채팅을 시작하려면 ‘시작하기’를 탭하세요.  

단계 5: 답장을 보내고자 하는 메시지를 선택하세요. 

단계 6: 이제 투숙객과 채팅하실 수 있습니다. 

투숙객 이용후기 답변 방법 

단계 1: ‘더 보기’로 이동하세요. 

단계 2: ‘이용후기’를 클릭하세요. 

단계 3: 답변하고자 하는 이용후기를 선택하고 ‘답변을 입력하세요’ 필드에 답변 내용을 입력하세요. 

단계 4: 보내기 아이콘을 탭해 답변을 제출하세요. 

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