이제 YCS 앱에서 아고다 고객 메시지 시스템을 통해 투숙객과 소통하고 투숙객 이용후기에 답변하실 수 있습니다. 

  본 페이지에서는 투숙객 요청에 대한 신속한 응대 및 만족도 향상 방법에 대해 안내합니다. 

 

아고다 고객 메시지 시스템 기능 사용 방법 

우선, 아고다 고객 메시지 시스템 기능 사용 권한을 요청하세요. 사용 권한 요청 방법 및 투숙객이 숙소로 연락하는 방법에 대한 자세한 내용은 해당 글을 참조해 주시기 바랍니다. 

 

YCS 앱을 통한 아고다 고객 메시지 시스템 기능 사용 방법 

단계 1: YCS 모바일 앱을 여세요. 

단계 2: 앱 오른쪽 하단의 ‘더 보기’ 메뉴를 탭하세요. 

단계 3: ‘투숙객과의 커뮤니케이션’을 탭하세요. 

단계 4: 투숙객과 채팅을 시작하려면 ‘시작하기’를 탭하세요.  

단계 5: 답장을 보내고자 하는 메시지를 선택하세요. 

단계 6: 이제 투숙객과 채팅하실 수 있습니다. 

투숙객 이용후기 답변 방법 

단계 1: ‘더 보기’로 이동하세요. 

단계 2: ‘이용후기’를 클릭하세요. 

단계 3: 답변하고자 하는 이용후기를 선택하고 ‘답변을 입력하세요’ 필드에 답변 내용을 입력하세요. 

단계 4: 보내기 아이콘을 탭해 답변을 제출하세요. 

Was this article helpful?

%

%

Thanks for your feedback!

We're happy to hear that! Please tell us more.
Sorry about that. Could you tell us why?

Recommended reads

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Live ...

Thank you for joining us for industry insights from Agoda’s leaders! Missed it? Register below to get a copy of the livestream emailed to you.

Thank you for joining us for industry insights from Agoda’s leaders! Missed it? Register below to ...

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night & ...

There is no excerpt because this is a protected post.

There is no excerpt because this is a protected post.

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session̵ ...

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Prog ...

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has broadened its collaboration with World Wide Fund for Nature (WWF), expanding its Eco Deals Program to support eight conservation projects across Southeast Asia.

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has br ...

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insigh ...

Partners feast on Bites & Insights in Manila

Partners feast on Bites & Insights in Manila

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas ...

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompassing a wide range of aspirations from eating healthier and indulging in new experiences to reading more.

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompas ...

Agoda unveils 2024 New Horizons list

Agoda unveils 2024 New Horizons list

Agoda unveils 2024 New Horizons list

Digital travel platform Agoda reveals its first ever “Philippines’ New Horizons,” a list of destinations that are fast growing in popularity. The list, which compares year-on-year search data, highlights emerging destinations that have seen significant growth in interest from both domestic and international travelers.  

Digital travel platform Agoda reveals its first ever “Philippines’ New Horizons,” a list of de ...