كيف أستطيع الإبلاغ عن خطأ في مبلغ الحجز؟

How do I manage an accidental campaign activation?

How do I manage my promotions?

How can properties in Japan issue a tax invoice?

How do I manage Agoda Boost Campaigns?

How do I create an Agoda Boost Campaign?

VAT Implication for Turkish Properties

What is the Analytics Center?

How do I change my property’s name?

How can I adjust my rates?

What is Occupancy Model Display Setting?

كيف يمكنني تسجيل أماكن الإقامة لديّ على أجودا؟

How do I manage my Channel Manager connection?

Introduction to Property Collect

التواصل معنا للدعم

How do I end my partnership with Agoda?

كيف أقوم بتحصيل المدفوعات عبر البطاقة الإلكترونية؟

Operational Changes to Rate Loading on YCS

Cyber-attacks: How can you keep your hotel and your customers safe?

What changes were implemented with Israel’s VAT implementation after 16 October 2023?

Where you can reach us

How do I manage user access for my property using the YCS User Management tool?

How can I improve my room photos’ Content Score?

How do I improve the Content Score for my “Property Image Coverage” photos?

ما هي طرق التحصيل المختلفة وكيف تعمل؟

Malaysian Tourism Tax FAQs

Commercial Statements and Common Inquiries

How do I update the property address and location?

مقدمة عن خدمة Property Collect دون ضمان بطاقة الائتمان

How to best respond to guest reviews?

How to get more guest reviews?

What is ePass?

How to manage my photos?

Singapore Properties Only – Tax/Invoicing Model Change

How do I manage additional fees (surcharges)?

How do I set up a cancellation policy?

How do I manage my star rating?

VAT Implication for Thailand Properties

How do I update my property’s bank account in Japan?

Which photos do I need for my property?

Why is my availability reopened (Auto Top-up)?

What are the facilities most guests look for nowadays?

Understanding Geographical Based Content

Updating Health & Safety faciltities

How do I take better photos of my property?

How do I respond to booking inquires?

How do I complete my Property Photos?

كيف أضيف الإعلانات أو سياسات العقار؟

How can I report transfer of ownership?

Cleanliness measures for your property

YCS App – Messaging Guest & Responding to Review

YCS App – Manage your promotion

YCS App – Find your property

YCS App – Manage rate and availability

YCS App – Your listing dashboard

YCS App – Introduction

How do I identify Property Collect bookings?

Tips on finding and choosing your room name

How do I calculate my base rate?

Making Your Property Stand Out with Content

How can I change my tax setting?

How do I handle overcharges for payments via ePass?

How do I sign my contract?

Proactive Date Amendment Fee Waiver Manual

Proactive Cancellation Fee Waiver Manual

What is the account verification form?

How do I complete my Rates & Allotments?

كيف أقوم بتحصيل الدفعات عبر التحويل البنكي؟

Introduction to our Agoda Partner Programs

How do I boost my property’s sale and visibility?

Can I request for a review to be removed?

What is an OTA?

Who is Agoda?

Why is content important?

What are property partners saying about the Agoda Growth Program?

How can I use Advance Guarantee Program (AGP)?

ماذا أفعل إذا لم أتمكن من تحصيل أي مبلغ دفع؟

Where can I view my contract and terms and conditions?

How can I tag my photos?

How can I update my facilities?

كيف يمكنني إدارة معلومات الاتصال الخاصة بي؟

How do I handle Property Collect payments?

Can I make changes to my parking policies?

How do I create basic rate plans?

How do I set up room occupancy and rules regarding children at my property?

How can I set up a minimum or maximum length of stay restriction?

Understanding the front end

Everything you need to know about guest reviews

كيف أنشئ حسابًا وأسجّل دخولي إلى YCS؟

What should I do if I can’t accommodate a guest?

What is room mapping, and how can I get started?

What facilities attracts today’s travelers?

Tips for Success