Quels sont les facteurs qui influencent le prix d’une réservation ? 

Vous trouverez ci-dessous une liste de facteurs courants qui peuvent influencer le prix d’une réservation. Des informations détaillées sur la manière dont elles sont appliquées au prix de la réservation seront fournies dans chaque confirmation de réservation envoyée à l’adresse e-mail que vous avez enregistrée. 

  • Code du bon appliqué par le client 
  • Promotions activées par l’établissement 
  • par exemple, promotions saisonnières, promotions essentielles, promotions ciblées 
  • Politique d’annulation 
  • Lit(s) supplémentaire(s) 
  • Taxes et suppléments 
  • Compensation 

Veuillez vous référer à la section surlignée en rouge dans l’exemple de confirmation de réservation ci-dessous.  

Comment signaler un montant de réservation incorrect ? 

Si le montant de la réservation est toujours considéré comme incorrect après avoir vérifié le détail des tarifs sur la confirmation de réservation, veuillez signaler le montant incorrect de la réservation veuillez signaler le montant erroné de la réservation en suivant les étapes ci-dessous.  

  1. Rendez-vous surYCSet cliquez sur le bouton Besoin d’aide : 
  2. Cliquez sur Tarifs/Disponibilité >> Contestation des tarifs ou Détails des tarifs. 
  3. Reportez-vous à l’article d’aide au partenaire recommandé. 
  4. Si le problème a été résolu, cliquez sur Oui, le problème est résolu. 
  5. Si l’article n’aide pas à résoudre le problème, veuillez nous contacter en cliquant sur Contacter Agoda >> Soumettre une demande. Dans le champ prévu à cet effet, expliquez votre problème en détail, puis cliquez sur Soumettre. 

Contactez nous 

Toujours à la recherche d’une solution ? Rendez-vous sur YCS>> cliquez sur le bouton besoin d’aide dans le coin inférieur droit de la page    ou découvrezd’autres méthodes 

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