當你在Agoda登記住宿時,系統會自動為你建立用戶名稱和密碼。如要更改用戶名稱或密碼,本文將向你介紹如何建立新的用戶名稱,並將其連結到你目前登記的住宿。

如何建立一個新的用戶名?

  1. 瀏覽agoda.com/zh-hk,點選右上角的註冊
  2. 你將看到一個彈出窗口。請確保你是透過電郵登記,並填妥整份表格。
  3. 建立新密碼,其中必須包含至少8個字元。強烈建議使用字母、數字、符號、大寫字母和小寫字母的組合,以提高安全性。

如何將新用戶名稱連結到你目前的住宿

不好意思,你無法在YCS直接連結新用戶名稱。請聯絡Agoda住宿支援團隊,他們將幫助你解決此問題。

你需要提供以下資訊:

  • 你的姓名和你在住宿擔任的職務;
  • 住宿房東或管理公司發出的正式文件,其中提到其他用戶名稱或更新後的用戶名稱;
  • 新用戶名使用的電郵地址
  • 如要將訂閱通知發送至新用戶名稱,請告知Agoda住宿支援團隊。
  • 如果你的住宿收款方式為ePass,請表明你希望以新用戶名稱登入財務頁面。

如何重設密碼

請參閱「如何使用PIN碼登入?」,了解如何以PIN碼登入帳戶。

Agoda不再要求使用密碼登入YCS不過,在某些情況下,渠道管理系統或其他設定操作可能會要求輸入密碼。如忘記密碼,請按以下步驟操作:

  1. 瀏覽agoda.com/zh-hk,點選右上角的登入

  2. 在彈出式視窗中點擊忘記密碼?

  3. 輸入登記住宿時用到的電郵地址,然後點選我不是機械人
  4. 點選重設密碼。重設密碼的連結將自動發送至你的登記郵箱。
  5. 檢查收件箱,找出Agoda發送的郵件。打開電郵,然後點擊重設密碼
  6. 你將自動前往Agoda網站。隨後,請在彈出式視窗中輸入新密碼。
  7. 請填寫表格,然後點擊更改密碼。完成後,你就可以使用新密碼登入。

常見問答

1. 如何刪除不再使用的舊用戶名稱?

聯絡Agoda住宿支援團隊,他們將為你提供協助。你需要提供待刪除用戶名稱的詳細資料。

2. 住宿業權有變,我是其新任管理層之一。我並未持有舊管理層承認更改用戶名稱的正式文件,該怎麼辦?

你可以提供一份關於管理人員變更的正式文件,讓我們知道新的用戶名稱須給予存取權限。

3. 如果連結新用戶名稱後,我仍然無法登入YCS,該怎麼辦?

為安全起見,在你首次使用用戶名稱登入YCS時,系統會要求輸入PIN碼。你可透過電郵或YCSApp獲取該PIN碼。

聯絡我們

還是需要我們協助解決疑難?透過YCS的「需要幫手?」按鈕,或以其他方式聯絡我們。

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