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Wie verwalte ich meine Kontaktinformationen?

In diesem Artikel erfahren Sie, wie Sie Kontaktinformationen verwalten können. Es ist sehr wichtig, dass Sie Ihre Kontaktinformationen auf dem neuesten Stand halten, damit Kunden und Agoda leicht Kontakt mit Ihnen aufnehmen können.

Zuletzt aktualisiert vor: 24 Tagen | 11 Minuten Lesezeit

How to access the Contacts page

You can manage your contact details on the Contacts page in YCS.

Login to YCS
Go to Settings
Click Contacts

So verwalten Sie Kontakte

In diesem Abschnitt wird erklärt, wie Sie einen Kontakt erstellen, bearbeiten und löschen können. Bitte beachten Sie, dass die Kontaktinformationen in englischer Sprache angegeben werden müssen.

Creating a new contact

Click on + Create New Contact
Fill in the General Information and Contact Detail fields

If there is more than one email or phone number, please click Add email address or Add phone number
We recommended listing phone numbers in international format, without any spaces. For example, Thailand’s country code is +66 and Bangkok’s area code is 02, so a Bangkok phone number would be input as: 662xxxxxxx

Click Create

Editing a contact

If you want to edit a contact’s details, click Edit. Then, click Save. If you need to discard the changes, click Cancel.

Deleting a contact

You can delete a contact by clicking Delete. Confirm deletion by clicking on Yes.

Searching your contact list

You can search your contact list by name, email, or job role using the search box on the top-left of the screen as shown below.

Sorting your contact list

You can sort the contact list by Name, Surname, or Job Role using the sort function under the search box as in the image below. Click the small arrow next to the sorting option to toggle between ascending and descending.

Responsibilities and subscriptions

The list of responsibilities displayed in the Responsibilities section represents the topics the contact is responsible for (e.g. Reservation, General Questions, or Authorized Signatory). The selected responsibilities determine the initial selection of subscriptions in the Subscriptions tab.

Managing subscriptions

You can subscribe contacts to any items that are available in the Subscriptions section. Once subscribed, notifications will be sent via email. For example, you can subscribe certain contacts to receive booking confirmations.

To subscribe, follow the steps below:

Search and select the contact’s email address using the search box
Click on Subscriptions
Tick the subscription boxes based on your preferences

To unsubscribe, follow steps 1 and 2 above, then untick the subscription boxes based on your preferences.

Field details

The Contacts page has the fields as described in the below table:

Section	Field	Description
Contact Info tab
General Information	Job Role	This is the contact’s job role. The user can select the job role from the predefined list using the drop-down box.
	Prefix	This is the contact’s name prefix. The user can select the prefix from the predefined list using the drop-down box.
	Name	This field is for the contact’s name.
	Surname	This field is for the contact’s surname.
Contact Detail	Primary Email	This field is for the contact’s main email.
	Email	This field is for the contact’s additional email.
	Primary Phone	This field is for the contact’s primary phone number.
	Fax	This field is for the contact’s fax number.
	Phone	This field is for the contact’s additional phone number or mobile number.
Responsibilities	Responsibilities	This field shows the list of the contact’s responsibilities.
Subscriptions tab
Notification	Notification Type	This field shows the type of notifications that the user can select from.
	Subscription Type	This field allows the user to subscribe to specific notifications.