You can add and manage who can access your listing on the extranet. How you do this depends on your property type. Learn more about property types here.
Managing user access for hotel-type properties and multi-unit homes
Adding a new user
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Click Add a new user.
- Enter the user’s name, email address to be associated with the YCS account, and phone number.
- Select all properties the user should have access to, then select the user roles for each property.
- Click Apply.
Editing user details and access
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Click the edit icon for user you want to update.
- Edit the user details as needed.
- Update user roles in the dropdown, or click the trash icon to remove the user’s access to that property. Remove a user’s access to all properties at once by clicking Revoke all access.
- Carefully review all changes, then click Proceed to save the changes.
Add or edit phone numbers contact details
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Select the country code and enter the phone number.
- Click Apply, then review the summary and click Proceed.
- A confirmation request will be sent to your registered email address.
- Open the email and click Confirm to finalize the update.
Please note that:
- If your phone number requires updating, re-authentication via OTP will be necessary. This process provides temporary access so that you can edit your phone number while ensuring your account’s continued security.
- Each YCS user can only have one phone number listed.
- Multiple YCS users can share the same phone number.
- The above steps may not be applicable to some properties.
User roles and access levels
|
Role name |
Access level |
| Admin | Full access to Property’s Extranet except Finance |
| Content Only | Manage content only |
| Reservations Only | Manage reservations only |
| Finance — Supervisor | Review and approve payments. and manage bank accounts |
| Finance –Card Info Viewer | Review and approve payments, and view UPC details |
| Finance — General | Review and approve payments |
A few things to note about user roles:
- Any user can assign, edit, or remove roles for other users if the assignee’s role is lower or equal in rank.
- Admins hold the top position, having full access to the property’s extranet and being the only role that can manage all other role types.
- Content Only and Reservations Only users can only manage roles of their own type and grant them to other users respectively.
- Finance – Supervisors can manage both General and Supervisor roles.
- Finance – Card Info Viewers may control General roles and their own, ensuring system integrity by regulating the distribution of access rights.
- Finance – General users can only manage roles of their own type.
Two-factor authentication and notifications
For security purposes, we have implemented Two-Factor Authentication (2FA) for changes in user management. This means that alongside your password, a second level of verification will be required to make changes. 2FA will be required for all user modifications, ensuring that only authorized personnel are able to adjust these settings.
Furthermore, to ensure transparency and keep all team members up to date, we send out notifications to all Admin accounts whenever any modifications are made to user settings or property access rights. This gives Admins full awareness of changes made to user configuration, regardless of the nature of the alteration, and allows immediate action if any change is unauthorized or mistaken. This consistent communication aids in seamless role management within YCS.
Managing user access for single-unit homes
To manage user access to your property on the extranet, please contact us for support.
FAQ
Alat Manajemen Pengguna YCS adalah fitur layanan mandiri di YCS yang memungkinkan Anda mengelola peran pengguna dan hak akses untuk properti Anda.
Terdapat berbagai peran, masing-masing dengan serangkaian izinnya sendiri. Contohnya, Admin memiliki akses penuh ke ekstranet properti Anda, Konten Saja hanya mengelola konten, dan Reservasi Saja hanya mengelola reservasi. Ada juga berbagai peran keuangan, masing-masing dibuat khusus untuk tugas terkait keuangan tertentu.
Buka jendela edit lalu centang atau hapus centang peran dari daftar.
Tombol Sampah akan mencabut semua akses pengguna ke satu properti.
Tombol “Hapus Semua Akses” akan mencabut akses pengguna ke semua properti di YCS. Harap berhati-hati saat menggunakan tombol ini.
Kemampuan untuk menetapkan peran bergantung pada peran Anda sendiri dan hierarkinya. Pengguna dapat menetapkan/mengedit/menghapus peran yang tingkatnya sama atau lebih rendah dari peran mereka sendiri, namun pengguna Admin dapat mengelola semua peran.
Pengguna baru dapat masuk melalui tombol “Lupa kata sandi.” Untuk detail lebih lanjut, silakan lihat Bagaimana cara masuk ke ekstranet Agoda?
Hanya orang yang memulai perubahan pada peran pengguna atau hak akses yang perlu menyelesaikan proses 2FA. Tindakan pencegahan ini diambil untuk memverifikasi identitas orang yang membuat perubahan, memastikan bahwa perubahan tersebut memang disengaja dan sah.
Pemberitahuan yang dikirimkan ke Admin akan mengingatkan mereka tentang semua modifikasi yang dibuat pada peran pengguna dan hak akses. Artinya Anda akan mengetahui perubahan apa pun pada konfigurasi, tidak peduli seberapa kecil atau besar perubahan tersebut.
Contact us
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
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