本文會介紹如何應對你不想要的Agoda住宿評價,並概述Agoda的住宿評價政策。

我想要求刪除某一則評價,可以嗎?

Agoda設有評價監察機制,只有經驗證和有建設性的評價才可以在頁面上刊登。 所有在我們網站上出現的評價都應為真實、真誠、準確和具建設性。 我們當然很想各位住宿夥伴得到優良評價,但不會純粹因為評價負面而把其移除。 有些評價可能會因違反相關政策而被移除,例子有:

  • 作出評價者是缺席住客
  • 評價內容無聊或雜亂
  • 評價提交至錯誤的住宿
  • 評價屬重複提交。 住客只可就每次住宿提交一份評價
  • 評價內有粗言穢語、歧視成分、人身攻擊、煽動言論或色情內容,不適合普羅大眾閱覽。
  • 評價內提到非法活動
  • 評價內載有某人的個人資料

 

如何要求刪除某一則評價?

如你發現有評價觸犯以上任何一種情況,請聯絡我們 要求移除相關評價。 如你只是不喜歡某一則評價,而該評價並未觸犯以上情況,請直接回應有關評價。 直接回覆評價不單可幫助你回應住客所遇到的問題,更可向潛在客人表明你願意改善的決心。 歡迎參閱文章,深入了解如何應對住客評價。  

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