As a result of the new Sharing Economy Reporting Regime (SERR), Agoda Company Pte Ltd (“Agoda”) has a legal obligation to report information about our partners with properties in Australia to the Australian Taxation Office (ATO). In this article you’ll find everything you need to know about SERR.

SERR and what it means for you

SERR is a third-party reporting system that requires operators of electronic distribution platforms (EDP) to collect, verify, and report seller transactions to the ATO.

As Agoda operates in Australia and is considered an EDP, we’re obligated to collect, verify, and report tax information about certain qualifying partners that conduct business through our platform, as well as business transactions made via our platform by those partners. The data collected for SERR will be reported to the Australian Taxation Office bi-annually before 31 January and 31 July every year.

Partners included within the scope of SERR

Partners with properties located in Australia or any of its external territories* are within the scope of SERR, irrespective of whether their primary address is within or outside of Australia.

*External territories of Australia:

  • Christmas Island
  • Cocos (Keeling) Islands
  • Territory of Ashmore and Cartier Islands
  • Norfolk Island
  • Heard Island
  • McDonald Islands

Updating the SERR Tax Compliance Information Form

All partners with properties located in Australia or one of its external territories and listing on our platform will be requested to complete the Tax Compliance Information form to comply with the SERR reporting requirements. Please ensure that the information is always correct and updated.

How to access the Tax Compliance Information Form:

  • For Hotels: Login to YCS and click on “Settings” (1) in the top ribbon at the top, and then go to “AU Compliance – SERR” (2). This will direct you to our Tax Compliance page to fill in the necessary information.

  • For Hosts (non-Hotel Accommodations): Login to Host Manage and click on “Bookings & Earnings” (1) and then on “View Bookings” to land on YCS. click on “Settings” (3) in the top ribbon at the top, and then go to “AU Compliance – SERR” (4). This will direct you to our Tax Compliance page to fill in the necessary information.

  • For properties under Key Accounts or supplied by Third Parties/Super Aggregators: You will receive an email from Agoda including the links to our Tax Compliance Information Form.

Key Information

In the Tax Compliance Information Form, you will need to indicate your business type/structure with the following criteria in mind:

  • Individual: a natural person conducting business through our platform and considered
    a business by Agoda from a tax perspective
  • Business entity: a legal entity or arrangement. For example, a corporation, partnership, trust or foundation

You will also provide personal/business details, address, and other individual/business tax details. You will need the following:

  • If you are registered in Australia, add your Australian Business Number (ABN)
  • If you are registered as a business outside of Australia, add your business registration number and/or TIN from the country of your business establishment and provide other required details

We will send regular reminders for partners to complete the form and provide the required details.

Once you’ve submitted your Tax Compliance Information form (the “Form”), we will validate certain data points per the guidance of the Australian Taxation Office (ATO). Please note that the data you provide in this Form will be used only for Australia’s Sharing Economy Reporting Regime (“SERR”) reporting purposes. Any similar information that you may have or will provide to Agoda through any channels will not be automatically updated by the information collected through this Form. Conversely, the information that you may have or will provide to Agoda through any channels will not be reflected in this Form.

Please note that data about you will be submitted to the ATO and in case the data is not complete or incorrect, this might result in an audit or further requests from the ATO to you.

How would my data be processed?

For more info on how we process your personal data, please read our privacy notices:

Was this article helpful?

%

%

Thanks for your feedback!

We're happy to hear that! Please tell us more.
Sorry about that. Could you tell us why?

Recommended reads

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across Asia

Agoda celebrates Golden Circle Awards across ...

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuket, Hong Kong, Seoul and Tokyo

We're thrilled to share that Agoda has recently hosted the Golden Circle Awards at in Bangkok, Phuke ...

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Livestream

Agoda Partner Appreciation Night – Live ...

Thank you for joining us for industry insights from Agoda’s leaders!

Thank you for joining us for industry insights from Agoda’s leaders!

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night – Livestream

Protected: Agoda Partner Appreciation Night & ...

There is no excerpt because this is a protected post.

There is no excerpt because this is a protected post.

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session’ for Growth Team

Agoda Manila hosts ‘Coffee Session̵ ...

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda Manila hosts 'Coffee Session' for Growth Team Partners

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Program at the ASEAN Tourism – Forum

Agoda launches the 3rd edition Eco Deals Prog ...

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has broadened its collaboration with World Wide Fund for Nature (WWF), expanding its Eco Deals Program to support eight conservation projects across Southeast Asia.

Agoda, the global digital travel platform, announced at the ASEAN Tourism Forum (ATF) that it has br ...

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insights” for Partners

Agoda Manila hosts “Bites & Insigh ...

Partners feast on Bites & Insights in Manila

Partners feast on Bites & Insights in Manila

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Agoda Partner Appreciation Night

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Join us on 2 February from 18:00 (GMT+7) for industry insights from Agoda’s leaders.

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas for a year of new discoveries!

Jet-set into 2024: Agoda shares travel ideas ...

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompassing a wide range of aspirations from eating healthier and indulging in new experiences to reading more.

As the new year begins, Thai travelers may find themselves curating their resolutions list, encompas ...