This article will help you to set up your bank account to start receiving payments via Telex Transfer (Bank Transfer).
* Telex transfer (Bank Transfer) is not offered in all markets/currencies (subject to availability)
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Agoda Partner Hub > Partner Help > Guest Policies & Payments > How do I Set Up my Bank Account?
This article will help you to set up your bank account to start receiving payments via Telex Transfer (Bank Transfer).
* Telex transfer (Bank Transfer) is not offered in all markets/currencies (subject to availability)
3. Click Create to open the bank account form.
4. Fill in all required details that are highlighted in yellow. After selecting the bank location, click Save.
5. Click Choose File to upload all the required documents as below:
6. After the submission, the status will be displayed as Pending until our approval, which will be informed via an email within 5 business days. It is not possible for us to expedite the review process to ensure that all reviews are being done properly.
Please be aware of the following bank account requirements when setting up your bank account.
* Attention: Information such as credit card data, password/credentials are high risk data and should be handle in a stringent manner. Sharing such data via email or any unsecure channel is prohibited.
If your bank account details contain “&” (ampersand) please replace with text format as “and”.
(The only exception is Local Beneficiary Name and Local Bank name for China and Local Beneficiary Name for Japan)
We do not recommend you modify your submission as it will restart the submission date. However, if you would like to modify your current bank account details, follow the steps below:
Once your bank account request has been reviewed, our Finance team will reach out to you to provide more details that are specific to your case via email.
Please note that you should not modify your existing bank account submission request. If you cancel the request and create a new submission, your request will revert to “new” status and approval may take an additional 5 business days.
The common reasons for rejection are:
Make sure that you have read the Bank account requirements and Specific requirements for each country carefully before you update your bank account information.
Country |
Field Name |
Specific Mandatory Requirement |
Australia | Branch code | 6 digits, example: 123456 |
China | Local Bank Name | Bank and branch name in Chinese |
Local Beneficiary Name | Beneficiary name in Chinese | |
Account holder or beneficiary address |
Must be filled in, 2 lines:
|
|
India | IFSC | 11 digits and in capital letters only, example: HDFC1234567 |
Swift code | *Required only if the property currency is USD | |
Indonesia | Bank account name | Must be matched with the name registered with the bank |
Japan | Account number | 7 digits, example: 0012345 |
Bank code | 4 digits example: 1234 | |
Branch code | 3 digits example: 123 | |
Local beneficiary name |
|
|
Bank Account Type | “Savings” or “Current” only (must be matched with the bank book) | |
Philippines | Account holder or beneficiary address |
Must be filled in, 3 lines:
|
Russia | Bank code | RU+ Bank’s BIK code, example: RU123456789 |
Account holder or beneficiary address |
For Line 3:
|
|
Singapore | Swift code | Must be in 11-digit format, example: DBSSSGSGXXX |
Thailand | Bank code | 7 digits (bank code will pop up automatically based on the bank name selected) |
Refer to the table below for the definition and instructions of each field.
Field Name |
Description |
Bank location | Country where the bank is located. |
Local Beneficiary Name | The name written in the bank supporting documents provided, in the local language. |
Account holder or beneficiary name | The name of the account holder as written in the bank supporting documents provided. |
Account holder or beneficiary address | The address of the account holder as written in the bank supporting documents provided. |
Bank Account Name | The name of the account holder as written in the bank supporting documents provided. |
Bank Account No. | The number associated with the account holder as written in the bank supporting documents provided. |
Swift code | An 8–11-character code that identifies banks worldwide, example: ASCBVNVX. Contact your bank to request their SWIFT code. |
IBAN No. | Codes that identify bank accounts internationally; IBAN should start with country code, followed by a number, example: GB12345678912345678912. Contact your bank to request their IBAN code. |
Bank Name | Name of beneficiary bank. |
Local Bank Name | Name of beneficiary bank and branch written in local language/characters. |
Bank code | A unique identification code for a particular bank. |
Branch code | A unique identification code for a particular bank branch. |
Bank Account Type | Type of bank account. Please check your bank passbook or contact your bank to confirm your account type. |
Currency | National currency that this account can receive. |
Bank Address | Physical address of the bank. |
Status | Approved — The bank account is approved. |
Rejected — The bank account has been rejected and we have sent you an email with additional details. | |
Pending — The bank account information has been received and is pending review by Agoda’s finance team. |
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