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Partner Help

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Agoda

How do I set up my bank account?

General

How can I register my property on Agoda?

Partner Help

What are promotions?

Partner Help

What are the check-in procedures for Agoda bookings?

Guest Reservations, Reviews, and Policies

How do I issue a tax invoice?

Legal and Tax

What are the different payment methods and how do they work?

General

How do I charge a UPC?

ePass and UPC

The Sharing Economy Reporting Regime (SERR) Australia

Partner Agreement & Policies

What is the Digital Services Act (DSA)?

z[Not Use] Help

Get Started: Rate Channel Setup Guideline

Targeting market segments

How do I contact a guest?

Communicating with guests

How to join or reject Agoda Campaigns?

Loading promotions

How do I complete my facilities step when registering?

Adding your property to our site

Long Stay Feature & Promotion

Loading promotions

How can I temporarily close my property?

Partner Agreement & Policies

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Account, login and contacting us

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Guest Policies & Payments

Managing guest policies Managing guest cancellations Managing guest payments Property collect ePass (Electronic Payment Administration Self Service) UPC (Unique Payment Card)

Working together with Agoda.com

Adding your property to our site Working with Agoda.com

Your Rates & Availability

Updating your rates and availability Loading promotions Loading surcharges Creating room types & rate plans

Your Reservations

Managing your reservations Communicating with guests Guest reviews

Your Property Page Content

Managing property's general information Managing your facilities Managing your photos Managing your pricing

Your First Steps with Agoda.com

Getting your property online and bookable Handling your first few reservations

Growing Your Business

Increasing your visibility Increasing your revenue Offering Flexibility Targeting market segments Content Reports for your property Industry Expert Advice

Understanding an “OTA”

Agoda as an OTA The “OTA” World OTA Partners

Legal

Partner Agreement & Policies