This article applies to properties located in Japan only.
This article details how to set up a bank account in the Finance tab and what details you need to pay attention to for Agoda to be able to approve your bank account.
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Agoda Partner Hub > Partner Help > How do I update my property’s bank account in Japan?
This article applies to properties located in Japan only.
This article details how to set up a bank account in the Finance tab and what details you need to pay attention to for Agoda to be able to approve your bank account.
Read this article in local language:
To submit payments via bank transfer, you need to update your bank account information in the YCS payment page (Finance tab). To ensure accuracy, follow these steps when entering your bank account details:
Tip: After selecting the bank location, you can click ‘Save,’ and the system will highlight any mandatory fields in red.
Fields to update:
Criteria:
After submitting the account details, the status will initially display as ‘Pending‘ until our Finance Team reviews the details and ownership documents.”
Required documents:
Once the account is verified, its status will change to ‘Approved‘ in YCS, and you’ll be able to start submitting payments via the Finance tab.
Note: In the case of a ‘Rejected’ bank account status, please revise the details and amend that account first before creating a new one. Our Finance team will contact you to confirm which details should be updated.
Please note that you should update your current bank account information instead of creating a new bank account to avoid further delays in processing your upcoming payments. The process to approve updated bank details takes 2 working days in Thailand.”
If you have any further questions, please message us through the Partner Support Center and select ‘Payments‘ for any bank account-related inquiries.
Please ensure your payment method is set to bank transfer. If you recently requested to switch payment methods, you will only see the Finance tab when the change is completed. Also, make sure you log in with an account that has Finance access; an account without Finance access cannot see the Finance tab in YCS. You can request access by reaching out to Agoda accommodation support via the “Need Help” button in YCS.
To modify your bank account information, log in to YCS using an authorized username and password. Then, access the “My Payment Account” page through the Finance menu. Click on the current bank account to make modifications.
Yes, you may register a new bank account; however, we highly recommend modifying the original one as it can help save time.
If you’re only modifying an additional requirement with the original bank account, then no documents are required. If you’re adding a new bank account, documents are necessary.
No email is required. However, if you’re adding a new bank account, please send us a message through the Partner Support Center.
Documents may include a copy of the bank book, bank statements, a screenshot of the account statement from an online portal, a canceled check with clearly displayed bank account information, and government-issued IDs matching the account holder’s name (only for personal accounts).
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
More support articles available!
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