在這篇文章中,我們將介紹如何管理聯絡資料。即時更新您的聯絡資訊十分重要,以確保顧客和Agoda可以順利與您聯絡。

如何存取「聯絡資料」頁面

您可以在YCS「聯絡資料」頁面上管理您的聯絡資訊。

  1. 登入YCS
  2. 前往設定
  3. 點選聯絡資料

如何管理住宿聯絡人

此章節將解釋如何新增、編輯和刪除聯絡人。請注意,聯絡資訊必須以英文填寫。

新增聯絡人資訊

  1. 點擊+新增聯絡人
  2. 填寫個人資料聯絡資料欄位
    • 若有多個電子信箱地址或電話號碼,請點選「新增電子信箱」「新增電話號碼」
    • 我們建議以國際格式列出電話號碼,不包含任何空格。例如,泰國的國家代碼為+66,曼谷的地區代碼為02,因此曼谷的電話號碼格式為:662xxxxxxx
  1. 點選建立

編輯聯絡人資訊

如果您想編輯聯絡人資訊,請點選「編輯」。然後,點選「儲存」。如果您想放棄變更,請點選「取消」

刪除聯絡人資訊

如果您想刪除聯絡人,請點選「刪除」。點選「是」,以確認刪除。

搜尋聯絡人清單

如下圖所示,您可使用頁面左上方的搜尋框,輸入姓名、電子信箱或職稱搜尋聯絡人清單。

排序聯絡人清單

如下圖所示,您可使用搜尋框下方的排序功能,透過名字、姓氏或職稱排序聯絡人清單。點擊排序方式旁的箭頭,則可切換升序和降序排序。

職責範圍和訊息通知

顯示在職責範圍欄位的職責清單,代表聯絡人所負責的職務範疇(例如:預訂、一般問題或授權簽署)。所選取的工作職責將決定「訊息通知」分頁的原始訂閱選擇。

管理訊息通知

您可以為聯絡人訂閱「訊息通知」分頁中顯示的任何項目。訂閱後,通知會透過電子郵件傳送。例如,您可以讓某些聯絡人接收預訂確認信。

如欲訂閱,請按照以下步驟操作:

  1. 使用搜尋框,搜尋並選擇聯絡人的電子信箱
  2. 點選「訊息通知」 
  3. 根據您的偏好勾選訂閱框

 

如欲取消訂閱,請按照上述步驟1和2操作,並根據您的偏好取消勾選訂閱框。

欄位說明

「聯絡資料」頁面具有下表所述的欄位。

分頁 欄位 說明
聯絡資料分頁
個人資料 職稱 此為聯絡人的職稱。使用者可在下拉選單的預設清單中選擇職稱。
稱呼 此為聯絡人的稱謂。使用者可在下拉選單的預設清單中選擇稱謂。
姓名 此欄供填寫聯絡人名字。
姓氏 此欄供填寫聯絡人姓氏。
聯絡資料 主要電子信箱 此欄供填寫聯絡人的主要電子信箱。
電子郵件 此欄供填寫聯絡人的備用電子信箱。
主要聯絡電話 此欄供填寫聯絡人的主要電話號碼。
傳真 此欄供填寫聯絡人的傳真號碼。
電話 此欄供填寫聯絡人的備用電話號碼或手機號碼。
職責範圍 職責範圍 此欄顯示聯絡人的工作職責清單。
「訊息通知」分頁
訊息通知 通知類型 此欄顯示用戶可選擇的通知類型。
  訂閱類型 此欄允許用戶訂閱特定通知。

聯絡我們

需要其他解決方案嗎?透過YCS的「小幫手」按鈕或以其他方式聯絡我們。

 

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