What are the different payment methods and how do they work?
This article will help you learn the differences between the various payment methods on Agoda and how they work.
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How do I view transactions and past payments for ePass?
This article outlines how to check booking transactions and past payments for ePass.
How do I charge payments via e-Card?
This article will help you to receive booking payments using a physical card, also referred to as an e-Card.
How do I manage credit card payments for Property Collect bookings?
Get the support you need on Partner Hub. Get insights, analysis, and expertise on global travel trends for hotels, holiday rentals, other properties, and industry.
How do I charge payments via UPC on ePass?
This article explains the process of receiving payments via UPC on ePass, including settling payments, handling Adjustment Transactions, and issuing new cards.
How do I handle overcharges for payments via ePass?
This article will outline why you may have a negative balance, and what you can do to correct it. You may also find the video example attached below for further references.
How do I charge payments via bank transfer?
This article will help you to receive payment using a bank transfer, also known as Telex Transfer.
What should I do if I can’t charge a payment?
This article outlines the most common reasons why partners may encounter difficulties with payment processing, along with solutions to resolve these issues.
How do I collect earnings from my bookings?
Get the support you need on Partner Hub. Get insights, analysis, and expertise on global travel trends for hotels, holiday rentals, other properties, and industry.
What can I do if the guest did not show up (no-show)?
This article will explain how to report a no-show and how to collect payment for these bookings.
