本文将针对由住宿收款的订单,介绍取消订单的时间、功能及操作方式。 

取消订单功能 

若客人无法提供有效的信用卡号码以担保其订单,您就能使用“取消订单”功能取消订单。  

取消订单”功能仅会在客人无法提供信用卡号时显示。  

在您取消订单后,系统会自动向客人发送电子邮件通知。  

 

未入住(No-Show)”功能 

未入住(No-Show)”按钮会在客人入住日期当日的午夜12点出现,且会显示72小时。若一笔订单被标示为未入住(No-Show),则该订单的状态会显示为已取消。 

若拒单未能及时上报未入住(No-Show)订单,该按钮将会呈灰色而无法点击,此时酒店只能通过biz@agoda.com向Agoda客服中心上报此情况。 

 

YCS中的未入住(No-Show)”按钮 

常见问题与解答 

何时可以申请取消订单? 

您最迟可在入住日期前24小时申请取消订单。 

 

我可以恢复已取消的订单吗?  

订单取消后便无法恢复。   

 

如果我取消订单,取消费用如何计算?  

若订单由酒店取消,顾客将无需支付订单的取消费用 

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