What compensation (commission) do I pay to Agoda?
You may be curious how Agoda determines the commission paid and how much you will be paying Agoda when registering your property with us. This article will provide you with an overview of the [...]
What can I do if the guest did not show up (no-show)?
This article will explain how to report a no-show and how to collect payment for these bookings.
How do I dispute the rate adjustments of the Agoda Intelligence (AI) program?
In this article, we will outline how to manage your room inventory. It's very important to keep your availability up to date. Fortunately, you can easily manage your allotment through YCS.
What is Easy Cancel?
EasyCancel allows properties to offer free cancellation up to 24 hours before check-in on all existing and future bookings made during the activation period.
How do I set up a cancellation policy?
This article will outline the information of how to setup cancellation policy on YCS.
How do I complete my Cancellation Policy?
In this section, you find information about how to set up cancellation policies in the EC360 Dashboard
Proactive Date Amendment Fee Waiver Manual
The Proactive Date Amendment Fee Waiver tool allows you to preselect your property’s policy on allowing date amendment (if any).
Proactive Cancellation Fee Waiver Manual
This article will outline the Proactive Cancellation Fee Waiver, which allows you to pre-select the policies under which your property waives the cancellation fee (if applicable). Not all [...]
