Guest reviews

How do I reply to a review?How do I reply to a review?

How review scores work?How review scores work?

How to best respond to guest revie ...How to best respond to guest reviews?

Where can I see my guest reviews?Where can I see my guest reviews?

How to get more guest reviews?How to get more guest reviews?

Can I request for a review to be r ...Can I request for a review to be removed?

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How do I reply to a review?

How do I reply to a review?

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Guest reviews

How do I reply to a review?How do I reply to a review?

How review scores work?How review scores work?

How to best respond to guest revie ...How to best respond to guest reviews?

Where can I see my guest reviews?Where can I see my guest reviews?

How to get more guest reviews?How to get more guest reviews?

Can I request for a review to be r ...Can I request for a review to be removed?

See all

Agoda Partner Hub > Partner Help > Your reservations > How do I reply to a review?

How do I reply to a review?

Agoda Partner Hub

Updated 2 years ago

You can view and reply to your guest reviews via the Agoda YCS extranet or app. Once logged in, follow these steps:

Step 1: Go to Performance

Step 2:Select Reviews

Step 3: Select the review you would like to respond to

Step 4: Complete all relevant fields

Note: The system has around a 1000-character limit for your responding to reviews.

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