Reviews

In this article, you’ll learn the basics of a property’s Review Score and why it’s so important to getting bookings. You’ll also learn how to get the most and best Review Score for your property.

In this article, we’ll show you how to handle the reviews you receive from guests, including the best way to reply to a review, both positive and negative, to create optimal resolution and [...]

In this article, we’ll offer you some helpful information on why guest reviews are so important to your success, as well as offer you our best tips on how to improve both the quantity and quality [...]

This article will explain how to deal with reviews that you don’t want to appear under your Agoda listing, as well as general explanations of our property review policies.

Agoda enables you to reply directly to reviews because we believe that 2-way conversations yield the best education, understanding, and trust. Your direct response to guest reviews allows you to [...]