You can contact a guest via the Agoda YCS extranet or app. Once logged in, follow these steps:
Step 1: Go to Bookings
Step 2: Select View Bookings
Step 3: Complete all relevant fields
Step 4: Contact via Chat feature
What do I do if I can’t contact a guest?
If you are unable to get in touch with a guest via the Agoda YCS extranet or app, please contact us for further assistance.
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