Allowing instant booking or requiring reservation requests 

You can choose to accept bookings instantly with Book instantly, or you can require reservation requests with Request to book. 

  1. Sign in to YCS. If you manage multiple properties, select it from Listings. 
  2. Go to Rates and availability >> Booking settings. 
  3. Choose how guests can book your property, then confirm your selection. 

Request to book allows you 24 hours to accept or reject a booking but may reduce the number of bookings you receive. Learn more about Request to book here.

Setting the cancellation policy for your property 

  1. Sign in to YCS. If you manage multiple properties, select it from Listings. 
  2. Go to Rates and availability >> Booking settings. 
  3. Select your cancellation policy from the dropdown, then click Save. 

When more than one cancellation policy can apply to a booking, we use a defined set of rules to determine which one takes effect. 

  • If your property offers EasyCancel, EasyCancel will always apply. 
  • If EasyCancel is not offered, the strictest cancellation policy from any applicable Essential promotions will apply. 
  • If EasyCancel is not offered and the booking does not include a Seasonal or Essential promotion, the strictest cancellation policy among applicable Targeted promotions and the property policy set on Booking settings will apply. 

Limiting how far in advance guests can book 

You can set how many days before check-in a guest can book your property. This gives you more control over your calendar, helps you stay flexible for personal plans or property maintenance, and lets you adjust pricing or availability as needed. 

  1. Sign in to YCS. If you manage multiple properties, select it from Listings. 
  2. Go to Rates and availability >> Booking settings. 
  3. Set the maximum lead time. 
  4. Click Save. 

Requiring advanced notice before check-in 

You can require guests to book in advance in the case you need time to prepare your property for each guest, coordinate cleaning or maintenance, or to better manage your schedule. 

  1. Sign in to YCS. If you manage multiple properties, select it from Listings. 
  2. Go to Rates and availability >> Booking settings. 
  3. Set the advance notice period. 
  4. Click Save.

Setting length-of-stay requirements 

You can set a minimum and maximum length of stay for all bookings at your property or set these conditions for specific dates to optimize your calendar and ensure your property is booked just the way you want. 

  1. Sign in to YCS. If you manage multiple properties, select it from Listings. 
  2. Go to Rates and availability >> Booking settings. 
  3. Set the minimum and maximum length of stay you want to apply to all bookings at your property. 
  4. Click Add stay date condition to set minimum and maximum lengths of stay for certain dates. 
  5. Click Save. 

Contact us

Still looking for a solution? Contact us via the YCS Need Help button or other methods.

Was this article helpful?

%

%

Thanks for your feedback!

We're happy to hear that! Please tell us more.
Sorry about that. Could you tell us why?

Recommended reads

Agoda & Grandis Hotel: Crafting personal experiences for every guest

Agoda & Grandis Hotel: Crafting personal experiences for every guest

Agoda & Grandis Hotel: Crafting personal ...

Discover how Grandis Hotel in Kota Kinabalu creates memorable guest experiences that feel personal, not just polished. Director of Sales and Marketing, Evangeline Tseu, shares how partnering with Agoda provides the insights and reach needed to connect with travelers across Southeast Asia and adapt to their evolving expectations.

Discover how Grandis Hotel in Kota Kinabalu creates memorable guest experiences that feel personal, ...

The future of Macao: Sands China & Agoda on innovation & growth

The future of Macao: Sands China & Agoda on innovation & growth

The future of Macao: Sands China & Agoda ...

Learn how Agoda’s partnership and technological solutions contribute to Sands China's vision for Macau as a premier destination, emphasizing connectivity, sustainability, and a diverse array of enriching guest experiences.

Learn how Agoda’s partnership and technological solutions contribute to Sands China's vision for M ...

Celebrating 20 years together: Agoda’s partners share their birthday wishes

Celebrating 20 years together: Agoda’s partners share their birthday wishes

Celebrating 20 years together: Agoda’s ...

We're so touched to share this special video filled with heartwarming birthday wishes from our amazing partners. A huge thank you to every partner featured, you're a core part of the Agoda story!

We're so touched to share this special video filled with heartwarming birthday wishes from our amazi ...

ATM Dubai Talk with Tarik Fadil and Prashant Kala

ATM Dubai Talk with Tarik Fadil and Prashant Kala

ATM Dubai Talk with Tarik Fadil and Prashant ...

Join Tarik Fadil (VP of Supply) and Prashant Kala (Director of Agoda Media Solutions) as they explore the key trends at ATM Dubai this year.

Join Tarik Fadil (VP of Supply) and Prashant Kala (Director of Agoda Media Solutions) as they explor ...

Webinar: Unlock growth opportunities with Agoda (VN)

Webinar: Unlock growth opportunities with Agoda (VN)

Webinar: Unlock growth opportunities with Ago ...

Gain valuable insights, implement effective strategies to optimize hotel operations, and uncover growth opportunities with Agoda.

Gain valuable insights, implement effective strategies to optimize hotel operations, and uncover gro ...

Webinar: Perfecting your property setup and management with Agoda (VN)

Webinar: Perfecting your property setup and management with Agoda (VN)

Webinar: Perfecting your property setup and m ...

Updates on the latest functions and features in YCS, how to set up your property, and the best ways to engage with customer.

Updates on the latest functions and features in YCS, how to set up your property, and the best ways ...

Livestream – Events/Webinars (Join our livestreams to gain valuable insights)

Livestream – Events/Webinars (Join our livestreams to gain valuable insights)

Livestream – Events/Webinars (Join our live ...

We’re excited to announce a series of exclusive livestream events designed to help you stay ahead in the market.

We’re excited to announce a series of exclusive livestream events designed to help you stay ahead ...

Unlock YCS: Maximize your potential & boost efficiency

Unlock YCS: Maximize your potential & boost efficiency

Unlock YCS: Maximize your potential & bo ...

Boost your property’s efficiency through YCS: Join a walkthrough session of YCS. | Learn what Analytics and Opportunity Center have to offer. | Live Q&A session with YCS professionals.

Boost your property’s efficiency through YCS: Join a walkthrough session of YCS. | Learn what Anal ...