如何收取收益(請款)?

若要收取預訂收益,請按照以下步驟請款:

  1. 登入YCS
  2. 前往「財務管理」>「收益」
  3. 於收益頁面上,「開放請款」分頁會顯示所有可收取款項的預訂(或交易)(請款日期已到期)

  4.  點擊「請款」,或選擇特定訂單以申請款項。
  5. 確認請款。每種付款方式的流程均有所不同,請點此查看更多詳情。

銀行轉帳:

針對虛擬信用卡(ePass UPC),請在24小時內進行收益款項扣款。否則,您需要再等待72小時才能申請新的卡片。點此查看更多詳情。

Agoda付款卡片

確認後,您的請款將顯示在「匯款紀錄」頁面上。您可點選「查看詳情」,以檢視匯款資訊。有關如何查看過去請款,請點此了解更多資訊。

什麼是異動款項?

在「待收款訂單」下方的「異動款項」欄位,會顯示任何需要進行款項調整的預訂。異動款項一般與超額扣款、未結餘額,或拒絕訂單相關。

注意事項:

  • 請款時必須包含所有異動款項。
  • 確保您在請款時,金額顯示為正數。如果收益總額為負數,請等到有更多筆訂單交易後再申請款項

如何查看預訂請款日期

若要查看預訂請款日期,請點擊「待收款」分頁。此分頁會顯示所有尚未開放請款的預訂(請款日期尚未到期)。

收益款項的可用收款方式

收款方式 確認請款後,我需要做什麼?
虛擬信用卡(UPC)  請款確認後,請在24小時內向虛擬信用卡扣款,以確保收取款項。否則,您需要再等待72小時才能申請新的卡片。
銀行轉帳(電匯) 請款確認且您的銀行帳戶獲得批准後,請等待3-5個工作日以便結算款項。
Agoda付款卡片 (e-Card) 請款確認後,您可能需要等候最多2小時,以透過POS機向您的Agoda付款卡片 (e-Card) 進行收款。請確保卡片扣款金額與匯款紀錄中顯示的金額完全相同,以免出現任何差異。
PayPal 請款確認並驗證您的Paypal帳戶後,款項將於送出交易後1天內結算。

常見問題與解答

1. 如果總收益為負數怎麼辦?

如果您的總收益顯示為負數,則表示目前的訂單數量不符合請款條件。請檢查您的訂單並選擇其他預訂(如有),直至您的收益餘額顯示為正數。如果沒有其他預訂可選,建議您等待更多訂單完成退房後再進行請款。一旦訂單處理完畢,您即可申請款項。

2. 為什麼我的預訂金額是負數?
  • 您可能會遇到預訂金額為負數,2個主要原因如下:
    • 住宿收款訂單:當您已直接向住客收取款項時,就會發生這種情況。因此,我們需要從您的帳戶中扣除或抵銷這些預訂的相應金額。
    • 取消訂單異動:如果預訂提供免費取消,且您已提前收到款項,但預訂後來取消,我們必須撤銷之前計入的收益金額以反映取消訂單
  • 如何結算「已修改」或「已取消」訂單的款項?
3. 如何結算「已修改」或「已取消」訂單的款項?

我們會發送一封內含確認憑證的修改郵件(主旨會特別標明「修改」)。變更後的訂單金額將會顯示在「收益」頁面的「開放請款」分頁中。

中的步驟進行收款。

請按照如何獲得收益款項(請款)?

如果在請款之後進行修改,則差額將在「開放請款」頁面的「異動款項」欄位中更新。

 

 

聯絡我們

需要其他解決方案嗎?透過YCS的「小幫手」按鈕或以其他方式聯絡我們。

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